Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
full bulletin at NHTSA ↗2019 Jeep Cherokee suspension problems
severe Owners of the 2019 Jeep Cherokee have filed 11 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
Complaints
11
Recalls
0
Avg fix
$900
| Model year | suspension complaints |
|---|---|
| 2015 Cherokee | 32 |
| 2016 Cherokee | 14 |
| 2017 Cherokee | 13 |
| 2018 Cherokee | 6 |
| 2019 Cherokee (this page) | 11 |
| 2020 Cherokee | 5 |
| 2021 Cherokee | 5 |
1fire
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
full bulletin at NHTSA ↗Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.
full bulletin at NHTSA ↗Knock or Clunk Type Noise In Front Left Suspension This bulletin involves inspecting and possibly replacing the spring in the left front strut assembly. Knocking type noise coming from the front left side of the vehicle.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners report recurring suspension failures across multiple components. Strut mounts are failing due to undersized plastic clips that can loosen or separate, leaving the strut nearly detached from the front suspension—a clear safety issue one owner flagged. Replacement of struts, lower control arms, sway bar links, wheel bearings, and front steering knuckles is common, often happening at relatively modest mileage (31,000 to 120,000 miles). One owner had sway bar links replaced, then had to return for additional lower control arm, strut, and steering knuckle work on the same vehicle.
Cracked rear differentials are reported without accident causation. Multiple owners and local mechanics indicate this is happening frequently in 2019 Cherokees, yet no recall has been issued. Repair quotes around $3,000 are being cited, with mechanics warning the crack is unsafe to drive on. Front wheel vibration and shaking also appear in the complaint set, though one case was not diagnosed before towing. These are unverified claims, but the pattern of repeated suspension repairs and component failures across different owners suggests systematic wear or design issues in this model's suspension system."
Same Jeep Cherokee suspension reports on nearby years: 2016 · 2017
Failure modes owners describe
Strut/Strut mount failure
Strut mounts, particularly passenger-side, fail or come loose due to undersized plastic clips securing the top of the strut. When the strut fails, the clip can loosen and the strut can nearly separate from the mounting point, creating a safety hazard for the front suspension.
When: 43,000 miles; also reported at 119,952 miles after previous repairs to sway bar links and lower control arms
Symptoms owners cite: Loud noise from front suspension; Passenger-side strut mount clip observed loose; Top of strut separating or nearly separating from mounting; Vehicle instability related to failed strut support
Repairs/costs cited: Struts and strut mounts require replacement
Cracked rear differential
Rear differential cracks without accident involvement. Multiple owners report the same failure; local mechanics report seeing cracked rear differentials in 2019 Cherokees at higher frequency than expected. Owner notes no recall exists despite pattern of failures.
When: Not specified; owner states no specific incident triggered the crack
Symptoms owners cite: Noise from rear differential area; Cracked differential housing
Repairs/costs cited: Repair quotes around $3,000; mechanics state the crack is unsafe to drive on
Sway bar link failure
Sway bar links fail, requiring replacement. One vehicle had links replaced, sway bar links later repaired again along with lower control arms, struts, and other suspension components.
When: 119,952 miles (also repaired earlier in vehicle history)
Symptoms owners cite: Suspension noise or clunking
Repairs/costs cited: Sway bar links replaced
Front wheel bearing and lower control arm failure
Front lower control arms wear or fail. Front wheel bearings fail or wear prematurely.
When: 119,952 miles (vehicle also had earlier repairs)
Symptoms owners cite: Front wheel vibration and shaking
Repairs/costs cited: Two lower control arms and two front wheel bearings replaced; four-wheel alignment performed
Front wheel vibration and shaking
Front passenger-side wheel shakes and vibrates abnormally at highway speeds. Cause was not determined by dealership.
When: 31,000 miles
Symptoms owners cite: Abnormal shaking and vibration of front passenger-side wheel at highway speeds
Synthesized from 11 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had suspension trouble with your 2019 Jeep Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2019 Jeep Cherokee?
It's a meaningful issue. 11 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Based on the 11 complaints filed, suspension issues most often appear around 57,738 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2019/Jeep/Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.