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ProblemsByVin File / 2017-AUDI-Q5 NHTSA data synced 8 hours ago
2017 · Audi

Audi Q5 problems

1 critical safety recall on file — the kind NHTSA opens when crashes, fires, or injuries are documented. 41 owner complaints alongside. Read those first.

0 5 10
Reliability score
7.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

1
Critical
2
Severe
0
Moderate
Should you avoid this 2017 Q5?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 4 categories with 3+ complaints

engine
14 reports · fails ~101,000 mi · avg $3,100
moderate
electrical
4 reports · avg $850
moderate
steering
4 reports · avg $700
moderate
airbags
3 reports · fails ~51,600 mi · avg $1,100
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2017 Q5's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2017 Q5?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2017 Q5 · brakes
On 12/13/25 around 8:00am in the morning. I was driving between 20-25 MPH and started to brake for the corner stop sign. I applied the break as I normally would however, the car continued to roll and did not respond to my applying pressure to the brake pedal. No matter how much…
12/29/2025 · NHTSA ODI #11707450.0
2017 Q5 · body Crash
Hit a stationary Honda crv on black ice at approx 45-50 MPH. Impact was straight on front of our car and rear of the crv. Our both vehicles were totaled, none of our air bags deployed. Our vehicle was then hit from the rear by a Jeep wrangler at about the same speed. Still no…
12/18/2019 · at 44,297 mi · NHTSA ODI #11289806.0
2017 Q5 · engine
I received a letter that my car was under a recall for the water pump I have a 2017 Q5 Audi which the dealer said needed a water pump bio waited until after my mileage went up then made me pay out of pocket rather then honoring the recall. This was criminal and I feel Audi…
2017 Q5 · powertrain
Vehicle transmission downshifts abruptly when slowing to a stop. Transmission slams into each gear as you slow causing an unexpected increase in engine braking. This occurs regardless of drive select mode (comfort, auto, or sport). There are numerous complaints about this…
11/17/2020 · at 53,000 mi · NHTSA ODI #11374984.0
View all 41 owner complaints →
Had a problem with your 2017 Audi Q5? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 3

critical NHTSA 17V001000 January 3, 2017

Volkswagen Group of America, Inc

An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Fix: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
severe NHTSA 17V297000 May 3, 2017

Volkswagen Group of America, Inc

Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.

Fix: Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
severe NHTSA 17V298000 May 3, 2017

Volkswagen Group of America, Inc

A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

Common questions

Is the 2017 Audi Q5 reliable?

Mostly yes. With a reliability score of 7.2 out of 10 based on 41 owner complaints filed with NHTSA, the 2017 Audi Q5 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2017 Audi Q5?

The 2017 Audi Q5 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.2/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2017 Audi Q5?

Based on NHTSA records, the most-reported issue is engine, with 14 complaints filed. Typical failure occurs around 101,000 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 101,000 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Audi Q5 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Audi Q5?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 41 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2017/Audi/Q5. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Audi. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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