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ProblemsByVin File / 2020-HYUNDAI-KONA
2020 · hyundai

hyundai Kona problems

1 safety recall. 145 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.4 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate

Top trouble spots 5 categories with 3+ complaints

engine
81 reports · avg $3,100
moderate
powertrain
17 reports · avg $2,500
severe
electrical
10 reports · avg $850
moderate
steering
7 reports · avg $700
severe
cruise control
4 reports · avg $600
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Kona · engine
Leased 5/24/2020. Poor mileage . Told had to break in. On 3/24, 3/29 and 3/30, 2020, car stalled out in traffic. Called for service and given date 3 weeks later. Called Another dealer and got appt. for next day.Spoke to Hyundai Ca. (Sonia) and got case number(1811 5897). On…
12/31/2021 · NHTSA ODI #11445745.0
2020 Kona · engine
...three times in one week (twice with me, and once with my wife), while driving in traffic the engine shut down completely, and we had to coast off the road to restart the engine...could easily have been deadly...I have tried to contact my dealer, but continually on hold...have…
12/14/2021 · NHTSA ODI #11443797.0
2020 Kona · powertrain
Letter below was sent to Hyundai corporate 7 Feb 22. They replied I should work with my Dealership to resolve the issue. Dealership cannot duplicate the fault. Vehicle has 7 speed DCT and currently has about 40k miles. "SUBJECT: 2020 Hyundai Kona DCT disengages and/or…
12/13/2023 · NHTSA ODI #11559897.0
2020 Kona · powertrain
For the last 2 weeks I’ve been hearing weird engine noises. Like metal pieces being grinded. The car has issues accelerating. Will not change gears properly causing the car to redline on the tachometer. Just today I hear noises a lot more frequently and as I’m driving and coming…
12/13/2022 · NHTSA ODI #11497174.0

Estimate your repair exposure

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Active recalls showing 1 of 1

severe NHTSA 20V022000 17/01/2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles

An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.

Fix: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

Common questions

Is the 2020 Hyundai Kona reliable?

Mostly yes. With a reliability score of 7.4 out of 10 based on 145 owner complaints filed with NHTSA, the 2020 Hyundai Kona is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2020 Hyundai Kona?

Based on NHTSA records, the most-reported issue is engine, with 81 complaints filed. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Hyundai Kona has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Hyundai Kona?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 145 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 18 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with hyundai. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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