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2020 Nissan Murano steering problems
moderate
Owners of the 2020 Nissan Murano have filed 4 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation.See steering across all vehicles →
Ball joint separation can cause a loss of vehicle control, and increase the risk of a crash.
Fix: Nissan will notify owners, and dealers will inspect the transverse link's lot codes, and if necessary, replace them and perform a vehicle alignment, free of charge. Owner notification letters were mailed on May 6, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC797.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented
repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall
(it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service BulletinNTB08-097LSep 2023
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting
3 most recent
steering
· filed 11/30/2024
Slowly over time it is becoming harder to turn the wheel, making a loud clumping voice when I turn the wheel a certain direction.
steering
· filed 08/28/2025
Claim #11682497 follow up I’ll be attaching documents below
steering
· filed 08/22/2025
Subject: Vehicle Safety Complaint – 2020 Nissan Murano, VIN [XXX] Dear NHTSA, I am submitting a formal Vehicle Safety Complaint regarding my 2020 Nissan Murano (VIN: [XXX] ) due to unresolved safety defects that match existing recalls. I have been notified of two recall campaigns affecting my vehicle model: 1. NHTSA Campaign 21V402000 (Steering knuckle/rear axle housing defect). 2. NHTSA…
Had steering trouble with your 2020 Nissan Murano?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2020 Nissan Murano?
It's a documented issue but not catastrophic. 4 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2020/Nissan/Murano.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.