Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.
Couldn't find that VIN. Check the digits and try again.
ProblemsByVinFile / 2020-RAM-3500NHTSA data synced 4 days ago
2020 · RAM
RAM 3500 problems
112 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Reliability score
7.4 / 10
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
2
Severe
0
Moderate
Should you avoid this 2020 3500?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.4/10 — around the segment average
2 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Embed this reliability snapshot
Free to use on your site, post, or video — keep the link back. Preview the widget →
What owners are saying
recent NHTSA-filed complaints · verbatim
2020 3500· electricalCrash
This Laramie trim level truck has an electronic drop tailgate with a button to drop the tailgate on the overhead console and one on the key fob. The tailgate on my truck was closed during my pre-trip and entering the vehicle. I had a trailer hooked to the receiver hitch and…
The contact owns a 2020 RAM 3500. The contact stated while her husband was making a right turn, the vehicle began to stall. The contact stated do not turn off the vehicle until arriving at destination warning message was illuminated. The driver was able to continue driving under…
While leaving the veterinary office parking lot there is a short steep hill. As I started up the hill slowly as there are pedestrians around. About halfway up my truck starts rolling backwards as if the transmission has shifted into neutral I hit the brakes to stop and then…
The contact owns a 2020 Ram 3500. The contact stated that while depressing the accelerator pedal, the vehicle hesitated before accelerating. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel)…
Had a problem with your 2020 RAM 3500?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins
6
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Fix: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Under investigation
1 open at NHTSA
EAFuel System, Diesel › Delivery · opened March 2023
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA23001 on NHTSA →
Mostly yes. With a reliability score of 7.4 out of 10 based on 112 owner complaints filed with NHTSA, the 2020 RAM 3500 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2020 RAM 3500?
The 2020 RAM 3500 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2020 RAM 3500?
Based on NHTSA records, the most-reported issue is fuel system, with 22 complaints filed. Typical failure occurs around 42,598 miles. Average repair cost runs about $1,200 at an independent shop.
What's the most expensive thing that goes wrong?
The fuel system is one of the costlier repair items. Average repair cost runs about $1,200 at an independent shop. Typical failure occurs around 42,598 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my RAM 3500 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 RAM 3500?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 112 complaints on file and the costliest repair averaging $1,200, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 4 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2020/RAM/3500.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
We are not affiliated with RAM. Some links on this page are affiliate links and we
may earn a commission if you complete a quote or purchase.