severe NHTSA 20V511000 27/08/2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins
6
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Fix: Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
severe NHTSA 21V439000 10/06/2021
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Fix: Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Is the 2020 RAM 3500 reliable?
Mostly yes. With a reliability score of 7.4 out of 10 based on 112 owner complaints filed with NHTSA, the 2020 RAM 3500 is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
What's the most common problem on the 2020 RAM 3500?
Based on NHTSA records, the most-reported issue is fuel system, with 22 complaints filed. Average repair cost runs about $1,200 at an independent shop.
What's the most expensive thing that goes wrong?
The fuel system is one of the costlier repair items. Average repair cost runs about $1,200 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my RAM 3500 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2020 RAM 3500?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 112 complaints on file and the costliest repair averaging $1,200, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 3 days ago. Editorial commentary written
by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated
with ram. Some links on this page are affiliate links and we may earn a commission
if you complete a quote or purchase.