Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
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severe 4 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Of the 4 airbags complaints filed for the 2021 Dodge Durango, here's the actual mileage breakdown — failures cluster heaviest at 50,000-75,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Air Bag Lamp On, DTC B00C5-13 Passenger Seat Track Position Restraints Sensor - Circuit Open
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Was in a major car crash and air bags did not deploy
The contact owns a 2021 Dodge Durango. The contact stated that while her mother was driving approximately 20 MPH, the vehicle crashed into another vehicle that had slammed on its brakes. The contact stated that the proceeding vehicle then crashed into the rear of another vehicle. The contact stated that her mother was involved in a four-car pileup. The air bags did not deploy. A Police report was…
It's a meaningful issue. 4 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
Based on the 4 complaints filed, airbags issues most often appear around 57,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.