It has several error messages including "Stop safely now". This seems to be the same issue as recall 23S56 (TSB 22-2178). The vehicle is not drivable as it will not start or go into gear. Seems to be known issue with the HVBJB.
2021 Ford Mustang Mach-E powertrain problems
severe 46 complaints filed with NHTSA · avg repair $2,500 · see powertrain across all vehicles →
Complaints
46
Recalls
0
Avg fix
$2,500
1crash
2injuries
What stands out
Owners have filed 46 powertrain complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
What owners are reporting 1 most recent
Had powertrain trouble with your 2021 Ford Mustang Mach-E?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the powertrain problem on the 2021 Ford Mustang Mach-E?
It's a meaningful issue. 46 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $2,500.
At what mileage does the powertrain typically fail?
Based on the 46 complaints filed, powertrain issues most often appear around 20,400 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $2,500 for powertrain repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to powertrain?
No active recalls currently cover powertrain issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Ford/Mustang Mach-E.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.