Nissan North America, Inc
A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.
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severe Owners of the 2021 Nissan Sentra have filed 40 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
| Model year | steering complaints |
|---|---|
| 2017 Sentra | 14 |
| 2018 Sentra | 6 |
| 2019 Sentra | 3 |
| 2020 Sentra | 55 |
| 2021 Sentra (this page) | 40 |
| 2022 Sentra | 31 |
| 2023 Sentra | 4 |
| 2024 Sentra | 8 |
Steering accounts for 31% of every owner complaint on file for this vehicle — the dominant problem area across 6 categories tracked.
Among the 20 model years of Nissan Sentra in our records for steering problems, this one ranks #2 by owner-complaint volume.
A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Steering failures in the 2021 Sentra fall into clear patterns. The most severe: tie rods fracture suddenly during normal driving—at 474 miles, 25,000 miles, 33,000 miles, and beyond—snapping with audible cracks and leaving drivers completely unable to steer. One owner heard a loud snap at 40 mph, lost all steering control, and veered hard right into the curb; another lost steering while merging at 30 mph and crashed into a telephone pole. A third reported the steering wheel becoming impossible to turn on a curved off-ramp exit while a nephew sat in the back seat.
Owners also report sudden brake lockup while driving, with the brakes not releasing and the steering freezing simultaneously. One driver experienced locked brakes on Interstate 95 at highway speed, causing a complete 360-degree spin across all lanes before hitting a guardrail head-on. Another reported the vehicle randomly slamming on the brakes as if avoiding an object, happening at different speeds.
Power steering assist can vanish without warning, turning the wheel stiff and unresponsive. Steering wheels vibrate violently, especially during acceleration or turns—one owner notes an electric steering rack with play causing dangerous shaking starting at 68,000 miles. Some owners hear crackling noises from the steering column when turning.
Nissan issued recall 23V581000 for tie rod replacement, but replacement parts remain unavailable months after the recall was issued, leaving owners stranded with unsafe vehicles and dealerships unable to complete the work. Multiple dealers confirmed parts aren't available; Nissan acknowledged the parts shortage but provided no timeline. One dealership refused to perform the recall service entirely.
Same Nissan Sentra steering reports on nearby years: 2020 · 2022
Tie rod fractures or breaks during normal driving, causing complete loss of steering control. Owners report the component separating or snapping audibly, with the wheel locking or wheel assembly moving forward.
When: Reported from 474 miles to 69,661 miles; one owner at 25,000 miles after axle replacement; failures occurring on highways, residential streets, and parking lot exits
Symptoms owners cite: Loud snap or popping noise from steering system; Complete loss of steering control; Steering wheel becomes impossible to turn; Front wheel seizure or locking; Piece of tie rod falling off; Vehicle veering into guardrail, curb, ditch, or other obstacles; Violent shaking through steering wheel
Codes mentioned: NHTSA Campaign 23V581000 (Steering)
Repairs/costs cited: Recall 23V581000 issued; however, replacement parts reported unavailable at time of complaint. One owner reported tie rod and rack-and-pinion replacement attempted but dealership refused coverage under warranty citing impact damage, forcing insurance claim. Dealer had vehicle 60+ days for repair.
Recalls/TSBs owners mention: NHTSA Campaign 23V581000 issued for tie rod replacement. Multiple owners report no parts available and Nissan exceeding reasonable timeframe for remedy. One owner reports dealership refused recall service citing time constraints. Another dealership (Koeppel Nissan) declined recall service entirely. Nissan N.A. refused reimbursement to one owner claiming impact caused failure, not recall defect. Stop-sale order placed on affected vehicles.
Power steering functionality lost suddenly without warning, causing steering wheel to become stiff and difficult or impossible to maneuver. One case involved axle fracture diagnosed after loss of power steering.
When: One owner at 10 mph, 25,000 miles; another at 40,000 miles; one intermittent then recurring at speeds above 50 mph at 55,000 miles
Symptoms owners cite: Steering wheel becomes stiff without warning; Loss of power steering assist; Steering wheel difficult to maneuver; Vehicle crash into another vehicle; Power steering warning light illuminated
Codes mentioned: NHTSA Campaign 23V581000 (Steering)
Repairs/costs cited: One owner's vehicle: axle diagnosed as fractured and replaced at dealer, but failure reoccurred. Vehicle not repaired in other cases due to parts unavailability.
Recalls/TSBs owners mention: NHTSA Campaign 23V581000. Manufacturer advised one owner to take vehicle to dealer for assistance but no further details provided. No assistance offered in other cases.
Abnormal vibration or shaking in steering wheel, often worsening during acceleration, turning, or at highway speeds. One owner reports electric steering rack has play. Symptoms appear intermittent or recurring.
When: Reported at 40,000 miles; 55,000 miles (intermittent becoming recurring above 50 mph); 68,000 miles; unspecified mileages
Symptoms owners cite: Steering wheel vibrates or shakes; Vibration felt through brake pedal; Shaking worse during acceleration; Shaking worse when turning; Violent shaking from steering rack; Abnormal bumping sound from underneath vehicle
Codes mentioned: NHTSA Campaign 23V581000 (Steering), Power steering warning light illuminated, Collision warning light illuminated
Repairs/costs cited: Parts for recall repair unavailable in multiple cases. Dealer diagnosed power steering warning and collision warning lights but repair not completed. No repairs made in cases where cause not determined.
Recalls/TSBs owners mention: NHTSA Campaign 23V581000 acknowledged in several complaints. Manufacturer confirmed parts not available. One owner states manufacturer exceeded reasonable timeframe for remedy.
Crackling or popping noise from steering column when turning wheel; wheel does not respond immediately to input. One case involved steering box requiring replacement.
When: At 33,000 miles; at 30 mph turning in parking lot
Symptoms owners cite: Crackling noise from steering column; Popping sound when turning; Steering wheel does not turn immediately; Wheel seizure after hitting pothole
Codes mentioned: NHTSA Campaign 23V581000 (Steering)
Repairs/costs cited: One owner: dealer diagnosed steering box requiring replacement but repair not yet completed at time of complaint. Another owner: tie rod fractured after pothole impact; independent mechanic confirmed fracture.
Recalls/TSBs owners mention: Manufacturer notified of failure in one case but no assistance provided.
Brakes lock suddenly while driving without driver input, affecting steering control simultaneously. Steering becomes locked when brakes activate, causing loss of vehicle control and spin-out across highway lanes.
When: At 60 mph on highway; at various speeds reported as independent brake activation
Symptoms owners cite: Brakes lock unexpectedly while driving; Brakes do not release; Steering locked when brakes engaged; Complete loss of steering control; Vehicle spins out across highway lanes; Brakes independently activate as if avoiding object; Vehicle crashes into guardrail
Codes mentioned: NHTSA Campaign 23V581000 (Steering)
Repairs/costs cited: No repairs documented in complaint narratives.
Recalls/TSBs owners mention: One rental car owner reported incident to Budget rental company; dealership was aware of mechanical malfunction. Manufacturer advised one owner to take vehicle to dealer; cause not determined by two dealers tested.
Multiple owners received recall notification for tie rod replacement (Campaign 23V581000) but replacement parts were not available months after recall issuance. Nissan exceeded reasonable timeframe to provide remedy while owners remain unable to drive vehicles safely.
When: Recall issued; complaints filed 6+ months into recall with no remedy available; stop-sale order in place
Symptoms owners cite: Recall notification received; Parts unavailable at dealer; Repeated dealer contacts with no resolution; Owners unable to drive vehicles safely; Multiple dealers contacted, all cite parts unavailability
Codes mentioned: NHTSA Campaign 23V581000
Repairs/costs cited: Multiple owners report parts not available. VIN tool confirmation notes parts unavailable in multiple cases. Dealerships refusing service or stating they will call when parts arrive (calls not coming).
Recalls/TSBs owners mention: NHTSA Campaign 23V581000 issued for tie rod. Nissan confirmed to multiple owners that parts were not yet available. Manufacturer stated no current remedy available. One owner reports dealership citing stop-sale order to pressure trade-in instead of repair.
Synthesized from 40 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Electric steering rack has play and causes violent shaking. Huge safety risk as this could have complete failure and cause accidents. Vehicle started showing symptoms at 68,000 miles and after reading separate forums, many others have experienced these same issues. No warning lights appear on the dash and no inspection by safety highway patrol. This is a serious issue especially given I do not…
While driving in the center lane at approximately 40 mph, I heard a loud snap, and immediately lost the ability to steer the vehicle. The vehicle went hard right into the outside lane, I started applying the brakes and brought the vehicle to a stop against the outside curb. The front wheel on the right passenger side had moved forward about 8 inches and pushed the front bumper forward, which…
It's a meaningful issue. 40 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
Based on the 40 complaints filed, steering issues most often appear around 38,548 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.