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ProblemsByVinFile / 2021-RAM-PROMASTER-CITYNHTSA data synced 4 days ago
2021 · RAM
RAM Promaster City problems
3 active recall campaigns on file, only 5 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.
Reliability score
8.6 / 10
Limited NHTSA data — only 5 complaints on file. The score reflects what's reported, but a small sample skews easily. 3 active recalls on file.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2021 Promaster City?
Not enough data for a verdict
Only 5 NHTSA complaints on file — too few for a confident call. The 3 active recalls above remain authoritative; read those first.
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2021 Promaster City· lighting
The contact owns a 2021 Ram Promaster City. The contact had initially received a recall notice for NHTSA Campaign Number: 21V728000 (Exterior Lighting). He then called the dealer and was informed that there was an additional recall on the vehicle for NHTSA Campaign Number:…
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two…
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two…
Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough…
Had a problem with your 2021 RAM Promaster City?
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Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Fix: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles
An unsecured child restraint system can increase the risk of injury during a crash.
Fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Fix: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
Common questions
Is the 2021 RAM Promaster City reliable?
Limited NHTSA data. Only 5 owner complaints have been filed for the 2021 RAM Promaster City, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.
Should you avoid the 2021 RAM Promaster City?
Only 5 NHTSA complaints on file — too few for a confident call. The 3 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2021 RAM Promaster City without a meaningful complaint sample — doing so off a handful of filings would be guesswork.
What's the most common problem on the 2021 RAM Promaster City?
Based on NHTSA records, the most-reported issue is engine, with 3 complaints filed. Average repair cost runs about $3,100 at an independent shop.
What's the most expensive thing that goes wrong?
The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my RAM Promaster City has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2021 RAM Promaster City?
Hard to say from NHTSA data alone with only 5 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 4 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2021/RAM/Promaster City.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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