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ProblemsByVin File / 2018-RAM-PROMASTER-CITY
2018 · ram

ram Promaster City problems

2 safety recalls. 1 owner complaint. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
9.2 / 10

Above-average reliability for the segment. Few systemic issues on file.

0
Critical
2
Severe
0
Moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2018 Promaster City · engine
My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my…
03/08/2025 · NHTSA ODI #11647169.0

Active recalls showing 2 of 2

severe NHTSA 18V129000 22/02/2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles

If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
severe NHTSA 18V149000 06/03/2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles

A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Fix: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

Common questions

Is the 2018 RAM Promaster City reliable?

Mostly yes. With a reliability score of 9.2 out of 10 based on 1 owner complaints filed with NHTSA, the 2018 RAM Promaster City is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2018 RAM Promaster City?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my RAM Promaster City has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2018 RAM Promaster City?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1 complaints on file, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 16 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ram. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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