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ProblemsByVin Model / RAM PROMASTER CITY
8 model years · 2015–2022

RAM Promaster City reliability by year

9 recalls and 233 owner complaints across 8 model years. Best year to buy: 2015. Year to avoid: 2017.

Best year to buy
2015
7.8/10
0 recalls · 87 complaints
See the 2015 Promaster City →
Year to avoid
2017
7.6/10
2 recalls · 76 complaints
See the 2017 Promaster City →

Worst model years to avoid → — the single year to avoid for every model line we track, ranked side by side.

At-a-glance: every year color-coded

Each cell shows the last two digits of the model year and its 0–10 reliability score from NHTSA data. Click any year to see the full record. best year · year to avoid.

Year-by-year reliability 8 model years · newest first

2022
9.4/10
0 recalls · 2 complaints
2021
8.6/10
3 recalls · 5 complaints
2020
9.6/10
0 recalls · 1 complaint
2019
9.2/10
0 recalls · 5 complaints
2018
9.2/10
2 recalls · 1 complaint
2017
7.6/10
2 recalls · 76 complaints
OK
2016
7.6/10
2 recalls · 56 complaints
OK
2015
7.8/10
0 recalls · 87 complaints
Caveats

Common trouble spots across the Promaster City aggregated across 8 model years

powertrain
54 complaints across 3 years · avg $2,500
engine
47 complaints across 4 years · avg $3,100
electrical
47 complaints across 3 years · avg $850
lighting
15 complaints across 3 years · avg $250
brakes
10 complaints across 2 years · avg $450
visibility
3 complaints across 1 year · avg $350

Common questions

What's the best year to buy a RAM Promaster City?

Based on NHTSA complaint volume and severity weighting, the 2015 RAM Promaster City scores 7.8/10 — the strongest in the 2015–2022 range. 87 complaints on file, 0 active recalls. Reliability scores reflect the federal complaint record, not subjective owner reviews.

Which RAM Promaster City year should I avoid?

The 2017 RAM Promaster City scores 7.6/10 — the weakest in the lineup. 76 owner complaints with NHTSA, 2 active recalls. That doesn't mean every 2017 is a problem — it means failure rates run higher than peer model years on the same platform.

Which years of the RAM Promaster City should I avoid?

No RAM Promaster City model year currently rises to an "avoid" or "high-risk" verdict on the NHTSA data — either the record is clean or sample sizes are still too thin for a confident call. The year-by-year breakdown below shows what's on file regardless.

How many years of the RAM Promaster City are tracked?

8 model years (2015 through 2022) with NHTSA records on file. Total across the lineup: 9 recalls and 233 owner complaints.

What's the most-reported problem on the RAM Promaster City?

powertrain is the most-reported category — 54 complaints across 3 model years. Average shop repair runs about $2,500.

Year-over-year reliability scores derived from NHTSA recall and owner complaint volume, severity weighted by reported crashes, fires, injuries, and fatalities. Best/worst year calls require a minimum complaint sample per year so single-data-point years aren't crowned by chance. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with RAM.
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