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moderate Owners of the 2023 Hyundai Palisade have filed 59 NHTSA complaints about the visibility at roughly $350 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See visibility across all vehicles →
| Model year | visibility complaints |
|---|---|
| 2020 Palisade | 115 |
| 2021 Palisade | 53 |
| 2022 Palisade | 42 |
| 2023 Palisade (this page) | 59 |
| 2024 Palisade | 9 |
| 2025 Palisade | 8 |
Among the 6 model years of Hyundai Palisade in our records for visibility problems, this one ranks #2 by owner-complaint volume.
No new NHTSA visibility complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
The manufacturer has issued service bulletins covering visibility on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This bulletin provides the procedure to inspect the rain sensor coupler to verify whether it is properly attached to the windshield glass and, if necessary, replace the rain sensor coupler.
full bulletin at NHTSA ↗This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
full bulletin at NHTSA ↗This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
full bulletin at NHTSA ↗This bulletin provides information regarding the rear door window glass appearing hazy or foggy when exposed to direct sunlight on certain 2023MY Palisade (LX2) vehicles. This condition results from the dark polyvinyl butyral (PVB) film used during the manufacturing process of the acoustic laminated privacy glass. The rear door window glass meets or exceeds all required Federal Motor Vehicle Safety Standards (FMVSS) and does not require replacement if it exhibits this condition.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Windshield wiper failure is the most dangerous complaint. Owners describe wipers stopping mid-operation or seizing during snow or heavy rain, sometimes after recall 23V180000 was supposed to fix the problem. In one case, a driver on a snowy interstate highway had zero visibility and had to navigate by looking through a small gap above the windshield. Restart and manual snow removal sometimes restore temporary function. Dealers checked bolt torque and found it correct; one cited unknown design flaw but did not repair; another had no parts to complete the recall.
Second-row windows are cloudy or hazy, particularly in direct sunlight. The defect is in the acoustic laminated glass itself (not a film or cleaning issue) and appears factory-wide on this model year. Owners report safety concerns backing out of driveways and parking spaces. Dealerships acknowledge the haze but claim windows aren't covered under warranty. A TSB (#23-BD-001H) states FMVSS standards are met but applies only to certain 2023 models—a contradiction owners find suspicious.
Panoramic sunroofs spontaneously shatter with no external cause, producing a loud gunshot-like sound. Multiple owners report this at highway speeds with no nearby vehicles, debris, or visible damage to the glass beforehand. One dealer mentioned 36 prior instances and a service bulletin. Most repairs are either disputed as warranty claims or left unresolved.
Windshield cracks appear without impact. One developed after using defrost in 70-degree rain; another appeared while parked. Dealers deny warranty coverage.
Same Hyundai Palisade visibility reports on nearby years: 2020 · 2021 · 2022
Wipers intermittently fail to operate or seize during snowy or rainy driving. Some owners report wipers getting stuck halfway across the windshield after snow accumulation or heavy rain. Restart of vehicle or manual clearing of snow from wiper mechanism restores function temporarily. One complaint indicates recall 23V180000 was performed but the issue recurred.
When: During or immediately after snow/rain events; one complaint at 4,200 miles, another at 15,000 miles, others not specified
Symptoms owners cite: Wipers stop working mid-operation; Wipers seize or freeze in place; Intermittent wiper activation followed by failure; Requires manual snow clearing from wiper area to restore function; Issues persist or recur after recall repair
Repairs/costs cited: Dealers inspected bolts and found them tight; one dealer stated parts unavailable for recall completion; another identified unknown design flaw but did not repair
Recalls/TSBs owners mention: NHTSA Campaign 23V180000 (Visibility/Wiper recall) issued and performed on some vehicles in 2023, but issue has recurred on at least two 2023 models post-recall
Factory-tinted acoustic laminated windows in second row (and some third row) develop persistent haze, cloudiness, or milky appearance especially in direct sunlight. The haze is between glass panes and cannot be cleaned off. Affects driver visibility and blind-spot awareness. Multiple owners note this is a known defect pattern on 2023 Palisades.
When: Present from delivery or within days of purchase; noticed at 4 days, 8 days, and shortly after purchase in August 2022
Symptoms owners cite: Persistent haze or cloudiness in second row side windows; Milky or smoky appearance, particularly in direct sunlight; Reduced visibility through affected windows; Haze cannot be cleaned or removed; Safety concerns during backing and turning maneuvers
Repairs/costs cited: Dealership replaced driver-side window on one vehicle but replacement glass exhibited same defect; dealers acknowledge issue; some owners report being told windows are not covered under warranty
Recalls/TSBs owners mention: TSB #23-BD-001H issued stating FMVSS standards are met, applicable only to 'CERTAIN 2023 MY Palisades'; Hyundai customer care has not responded to complaint reports
Panoramic sunroof glass shatters suddenly without external impact, debris, or visible cause. Owners report loud explosion or gunshot-like sound. Incidents occur at highway speeds and low speeds. No warning signs or visible cracks prior to failure. Interior shade was closed in most cases, preventing glass from falling into cabin.
When: At 11 months ownership, 20,296 miles, 22,602 miles; one at 30 mph, others at 55-65 mph; one at 2 minutes after starting drive on interstate
Symptoms owners cite: Loud explosive or gunshot-like sound from roof; Sunroof glass suddenly shatters; No visible impact, debris, or external cause; No prior cracks or chips visible; No warning lights or indicators
Repairs/costs cited: First dealer claimed rock impact; second dealer submitted warranty claim and escalated; dealership uncertain of warranty coverage; Hyundai replaced at no cost on at least one vehicle; most unrepaired
Recalls/TSBs owners mention: One owner informed of 36 prior instances and service bulletin issued; most incidents not reported to manufacturer or warranty claim outcome not stated
Windshield develops cracks that spread over time with no apparent external impact or cause. One crack appeared after using defrost in rain at 70 degrees (edge crack). Another appeared while vehicle was parked. Attributed by owners to improper installation.
When: Within days to weeks of ownership; one at 8 days
Symptoms owners cite: Crack develops and progressively spreads; No external impact or debris strike; Crack appears on edge of windshield; Reduced visibility
Repairs/costs cited: No warranty coverage provided; owners seeking independent repair
Recalls/TSBs owners mention: Dealership acknowledged issue but stated no recall or warranty coverage available
Thousands of visible specks or distortion in windshield when facing sunlight at certain times of day (early morning or late afternoon). Makes windshield appear blurry or hazy in these lighting conditions.
When: Not specified
Symptoms owners cite: Visible specks in windshield during sunrise or sunset angles; Blurriness when facing sunlight; Occurs at specific times of day
Front driver-side window produces excessive wind noise at moderate speeds (35-40 mph). Observed on vehicle with hazy rear windows.
When: Not specified
Symptoms owners cite: Excessive wind noise from front driver window; Occurs at moderate highway speeds
Dealership service records indicated wiper recall completed, but physical inspection at another dealership revealed old wiper part was never replaced. System showed work as logged but not actually performed, creating safety risk.
When: July 20, 2023 recall claimed completed; issue discovered November 16, 2023
Symptoms owners cite: Recall marked complete in system but not performed; Old wiper part still present on vehicle; Wipers continued to malfunction
Repairs/costs cited: Second dealer performed actual recall work; old part removed and replaced
Recalls/TSBs owners mention: Wiper recall issued; completion verification apparently lacking at first dealership
Synthesized from 59 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Had my vehicle for eight days and my front windshield had a crack with no apparent force as it was parked. As well as second row windows appear to be discolored.
Driving on the interstate and sunroof just exploded. Sounded like a shotgun going off. Some glass entered the passenger compartment and went down the back of my sweater. Traffic was light and no other vehicle was close to me. Have only had the vehicle for 11 months and never have opened the sunroof. Dealer was unsure of warranty coverage. I do consider this a safety risk as the sound…
Middle-row windows are hazy. Hard to see out of when the sun is out.
The acoustic laminated windows in the second row are hazy, especially in direct sunlight. IT appears to be an issue with the laminate and factory tint together, as my third row- non laminated windows are clear. This causes visibility issues in the back windows/blind spots as there is not a clear view from these windows. Dealer installed tint on the front windows (which are also acoustic…
Recalls not being done! I am writing to complain about the inadequate and unsatisfactory service I received from the Temecula Hyundai service department on several occasions. The last one crossed the line and is a cause of concern; a huge safety and liability issue. On July 20, 2023 I brought my vehicle in for the driver wiper recall. I was told it was done and it reflected on my profile. After…
It's a documented issue but not catastrophic. 59 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.
Based on the 59 complaints filed, visibility issues most often appear around 15,525 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.