Certain 2020 – 2025 model year Palisade vehicles may experience abnormal seat belt buckle(s) operation. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending warranty coverage for the Seat Belt Buckle under this condition to 15 years/150,000 miles (whichever occurs first) from the date of original retail delivery or date of first use and is valid for original and subsequent owners.
full bulletin at NHTSA ↗2023 Hyundai Palisade seatbelts problems
moderate Owners of the 2023 Hyundai Palisade have filed 48 NHTSA complaints about the seatbelts at roughly $500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See seatbelts across all vehicles →
Complaints
48
Recalls
0
Avg fix
$500
| Model year | seatbelts complaints |
|---|---|
| 2020 Palisade | 40 |
| 2021 Palisade | 97 |
| 2022 Palisade | 65 |
| 2023 Palisade (this page) | 48 |
| 2024 Palisade | 33 |
| 2025 Palisade | 33 |
| 2026 Palisade | 4 |
What stands out
Owners have filed 48 seatbelts complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Among the 7 model years of Hyundai Palisade in our records for seatbelts problems, this one ranks #3 by owner-complaint volume.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering seatbelts on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Certain 2020-2025MY Palisade (LX2) vehicles may experience abnormal seat belt buckle(s) operation. Hyundai has extended warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
full bulletin at NHTSA ↗Certain 2020-2025MY Palisade (LX2) vehicles may experience abnormal seat belt buckle(s) operation. Follow the procedure in this TSB to inspect the concerning seat belt buckle(s) for abnormal symptoms with buckle insertion, ejection feeling, sound, or potential debris that influences operation. If any of the above symptoms are found, replace the seat belt buckle(s). Hyundai is extending warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Please note that any vehicles under 15 years/150,000 miles are covered by this TSB,
full bulletin at NHTSA ↗Certain 2020-2025MY Palisade (LX2) vehicles may experience abnormal seat belt buckle(s) operation. Hyundai is extending warranty coverage for the seat belt buckle under this condition to 15 years/150,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Please note that any vehicles under 15 years/150,000 miles and within the original 5 years/60,000 miles are still subject to this warranty extension under TSB 25-BE-010H.
full bulletin at NHTSA ↗Certain 2020 - 2024MY Palisade (LX2) vehicles may experience seat belts that are twisted due to excessive space in the D-ring. Hyundai is extending warranty coverage for the seat belts under this condition to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to visually inspect and replace seat belts that are twisted due to excessive space in the D-ring.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of 2023 Hyundai Palisades are reporting widespread seat belt failures across all seating rows. The dominant complaint is buckles that either refuse to latch fully or, once latched, disengage without the occupant touching the release button—sometimes within minutes of buckling, sometimes after the belt has been forcibly tested for engagement.
Front driver-side and front passenger seat belt failures are most frequently cited, but second-row and third-row buckles are equally affected. Owners describe needing 4–5 attempts to get a buckle to click. Others report buckling in, pulling hard to confirm security, then watching the belt mysteriously release mid-drive on highways at 55 mph or during normal city speeds.
The seat belt warning light typically activates *after* the belt has already come loose—no advance warning is given. Many owners with young children in booster or car seats report pulling over to re-latch belts repeatedly during single trips. One owner notes her children's seat belts have unbuckled 5+ times since purchase in September 2025.
All complaints reference NHTSA Campaign 25V607000. Dealers confirm the recall and order replacement buckle assemblies, but parts remain on chronic backorder. Hyundai is releasing only about 2 replacement buckles per dealership per week. Owners report waiting 2–4+ months with no repair completion, and the manufacturer has told customers it cannot rush parts production. One dealer quoted $550 for out-of-warranty third-row work. Technicians at dealerships cannot reproduce the failures during inspection, making diagnosis difficult. Multiple owners have escalated concerns about child safety during long-distance or holiday travel with unrepaired restraints.
Same Hyundai Palisade seatbelts reports on nearby years: 2020 · 2021 · 2022 · 2024 · 2025
Failure modes owners describe
Seat belt buckle fails to latch or latches intermittently
Buckle does not fully engage despite multiple attempts, or engages then disengages without user action. Affects front driver, front passenger, and second-row seats.
When: Occurs at various speeds or while parked; some owners report onset at 10k–44k miles; complaints span from summer 2024 through 2025.
Symptoms owners cite: Buckle requires 4–5 attempts to click into place; Buckle clicks in, then disengages on its own; Buckle fails to latch at all; Intermittent latching failure affecting same seat across multiple trips
Repairs/costs cited: Dealers ordered replacement buckle assemblies; parts on backorder. Some dealers quoted $550 for out-of-warranty third-row repair; most recall repairs halted due to lack of parts. Hyundai releasing only 2 buckles per dealership per week.
Recalls/TSBs owners mention: NHTSA Campaign 25V607000 (Seat Belts); defective seat belt buckle assemblies identified. Manufacturer acknowledged parts unavailable and cannot rush production. Some owners advised to rent vehicles during backorder period with possible reimbursement.
Seat belt spontaneously unbuckles while driving
Seat belt comes unlatched during operation without the occupant pressing the release button. Occurs in front and rear rows. Unlatching happens suddenly with no warning light preceding the event.
When: While driving at various speeds, including highway speeds (55 mph reported). Occurs repeatedly over time; some owners report 3–5 instances, others report 20+ times or recurring over 1–2 years.
Symptoms owners cite: Belt unexpectedly disengages during normal driving; Seat belt warning light activates after unlatching; No warning signal before belt releases; Unlatching occurs regardless of whether occupant or driver fastened the belt; Occurs even when belt is forcibly pulled to confirm full engagement
Repairs/costs cited: Service technicians unable to reproduce issue in dealership setting; difficult to diagnose during typical test drive. Replacement buckle assemblies ordered but unavailable due to backorder status.
Recalls/TSBs owners mention: NHTSA Campaign 25V607000 (Seat Belts). Manufacturer has not provided timeline or remedy availability. Case files opened for some complaints; manufacturer escalated some issues but repairs remained incomplete due to parts shortage.
Seat belt does not retract properly
Front passenger seat belt fails to retract into its housing, leaving the belt extended and unusable for securing occupants.
When: No specific mileage or timing information provided in complaints.
Symptoms owners cite: Seat belt will not retract; Belt remains extended and unable to be used normally
Repairs/costs cited: No repair information provided in complaints.
Noncompliance with FMVSS 226 (Ejection Mitigation)
Vehicle recalled for failure to meet federal occupant protection requirements. Manufacturer acknowledged noncompliance in January 2026 recall but provided no remedy or timeline.
When: Identified in January 2026 recall; no repair timeline provided.
Symptoms owners cite: Vehicle may not meet federal ejection mitigation standards
Codes mentioned: FMVSS 226
Repairs/costs cited: No remedy identified or parts available. Vehicle remains in use despite known federal noncompliance.
Recalls/TSBs owners mention: Recall issued but no remedy or repair timeline provided by manufacturer. Manufacturer placed on written notice but provided no substantive response.
Synthesized from 48 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 5 most recent
The seat belt for the driver seat spontaneously unbuckles while the car is in motion. After fastening the buckle, the buckle disengages while driving, with no warning or provocation. This has happened 3 times on the driver seat and once on the 2nd row captain chair. The dealership has offered to inspect and replace all the buckles. The car has 10k miles and is 8 months old.
The seatbelt not only doesn’t buckle on multiple attempts, it has become unbuckled while driving, after knowingly securing it. The dealership says there is a fix but it is back ordered, I have been driving an unsafe vehicle for 2 months and Hyundai has done nothing to ensure my safety.
The contact owns a 2023 Hyundai Palisade. The contact stated that while occupying the front passenger's seat and buckling the seat belt, the seat unbuckled independently. The contact stated that the failure had been recurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown
I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety. I have two young children who use forward-facing car seats that require a functional vehicle…
Subject: Urgent Formal Complaint – Vehicle Withheld, Recall Delays, Inadequate Rental, and Financial Damages Good morning, VIN number [XXX] Hyundai Palisade 2023 I am writing to file a formal complaint regarding the handling of my Hyundai Palisade, which has now been at the dealership for 15 days without a clear timeline for return. My vehicle’s battery is damaged and is covered under warranty.…
Had seatbelts trouble with your 2023 Hyundai Palisade?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the seatbelts problem on the 2023 Hyundai Palisade?
It's a documented issue but not catastrophic. 48 complaints have been filed. Repairs average $500 and most owners catch it before it causes a breakdown.
At what mileage does the seatbelts typically fail?
Based on the 48 complaints filed, seatbelts issues most often appear around 32,500 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $500 for seatbelts repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to seatbelts?
No active recalls currently cover seatbelts issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Hyundai/Palisade.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.