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3 safety recalls. 91 owner complaints. We mapped every trouble spot before you sign the papers.
Solid reliability overall. Common issues are concentrated in a few systems.
While driving there is a loud squeak that is coming from the steering column on the left side. The dealerships cannot reperform because it only happens about 60% of the time when driving. We have brought the vehicle in twice now and both times the dealership could not recreate…
I have been calling the nearest Kia dealership to have this recall fixed since September 2025 and there has been no remedy since. We do not feel safe using the vehicle due to the recall involving a fire hazard due to HVAC wiring. We have a family that needs the vehicle and its…
When I start driving, there’s a lot of hesitation like it’s going to stall and it also does this going up hills or mountains? I was on the interstate and there was a line of cars behind me and my car started to hesitate and almost stall, causing all cars behind me to break to…
What component or system failed or malfunctioned, and is it available for inspection upon request? I was driving and the car completely shut down- I could not use my brakes or accelerate. I had to pull along the road in ongoing traffic to coast to a stop. I lost all control.…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
A fire increases the risk of injury.
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Mostly yes. With a reliability score of 7.2 out of 10 based on 91 owner complaints filed with NHTSA, the 2023 Kia Sorento is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Based on NHTSA records, the most-reported issue is electrical, with 26 complaints filed. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 91 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.