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ProblemsByVinFile / 2025-KIA-SORENTONHTSA data synced 4 days ago
2025 · Kia
Kia Sorento problems
64 owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Reliability score
7.4 / 10
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2025 Sorento?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.4/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2025 Sorento· cruise control
Instrument gauge cluster freezes while driving. Cannot view current speed, blinker status, cruise control settings, tachometer information, fuel status, or ADAAS items. Also gear select indicator light freezes and does not show correct gear/park. Can only be reset by…
Today is 12/15/2025 About a month or 2 ago i was on the highway coming from South Carolina to North Carolina when the engine revved up unexpectedly without input. It has HDA2 and that was doing most of the work. The vehicle started to speed up beyond the set limit and once i…
Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a Kia dealer confirmed the problem. The first sign of concern was an error displayed on the…
There is an electronic glitch with the gear shifting system where it will randomly / sporadically not allow shifting from reverse to drive and provides the error message "gear already selected." This has happened numerous times and resolves itself after 1-2 minutes. However,…
Had a problem with your 2025 Kia Sorento?
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Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.
Fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.
A loss of drive power increases the risk of a crash.
Fix: Dealers will replace the sub engine assembly, free of charge. Owner notification letters are expected to be mailed September 12, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC349.
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Fix: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
Common questions
Is the 2025 Kia Sorento reliable?
Mostly yes. With a reliability score of 7.4 out of 10 based on 64 owner complaints filed with NHTSA, the 2025 Kia Sorento is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2025 Kia Sorento?
The 2025 Kia Sorento is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.4/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2025 Kia Sorento?
Based on NHTSA records, the most-reported issue is powertrain, with 17 complaints filed. Typical failure occurs around 4,850 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 4,850 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Kia Sorento has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2025 Kia Sorento?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 64 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 4 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2025/Kia/Sorento.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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