Kia America, Inc
A loss of power steering assist increases the risk of a crash.
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Light NHTSA footprint — 36 owner complaints and 1 active recall campaign. Either a clean record or thin data; we'll show what's there.
The 2024 Kia Sorento has 36 NHTSA owner complaints and 1 recall on file (U.S. federal records, as of July 2026). The most-reported system is electrical at 10 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2022 Sorento | 183 | 3 |
| 2023 Sorento | 109 | 3 |
| 2024 Sorento (this page) | 36 | 1 |
| 2025 Sorento | 67 | 2 |
| 2026 Sorento | 4 | 2 |
Solid reliability overall. Common issues are concentrated in a few systems.
Buyable on the data — keep up the usual maintenance and inspect normally.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard & Optional · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2024 Kia Sorento SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model . Inspect it closely on a test drive.
Run the VIN from the listing — 1 active recall on this model. Recall repairs are always free.
Verdict for buyers: 8.0/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did…
headlights and taillights went out while driving and a few seconds and then came back on and everything on the dash also went out and came back on. i was driving at night time when this happened it put me and my child at risk. i called the dealership and they refused to fix…
My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to…
Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A loss of power steering assist increases the risk of a crash.
Mostly yes. With a reliability score of 8.0 out of 10 based on 36 owner complaints filed with NHTSA, the 2024 Kia Sorento is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
On the NHTSA data, the 2024 Kia Sorento does not need avoiding. Buyable on the data — keep up the usual maintenance and inspect normally. The record behind that call: No systemic severe-failure pattern in the complaint record; Reliability score 8.0/10 — above the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 10 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 8.0 out of 10 on our NHTSA-based read of 36 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 10 complaints filed. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 36 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.