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289 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Average for the segment. Some recurring trouble spots worth knowing about.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
The contact's wife owns a 2020 Toyota Highlander. The contact stated that soon after purchasing a new set of tires, the vehicle made an abnormal rattling sound upon acceleration. The vehicle was taken to a dealer for an oil change and tire rotation, and the contact was informed…
My 2020 Toyota Highlander Hybrid has a braking issue identified in Toyota Service Bulletin T-SB-0059-23, Hybrid Regenerative Brake Transition Feeling Improvement. When going downhill and applying the brake, the vehicle lurches forward temporarily as the braking system…
Case #11497584, All 4 tires Brigestone 235/55R20 102V cracked(DOT 4919, Thread 6/32-7/32). Numerous report of this tires exploding. load index 102 is Max load 1874 Lb at 44 PSI. Manufacturing label is 36 PSI, GAWP RR 3405. At 36 PSI(load inflation table) tire capacity is 1620 Lb…
My 2020 Highlander developed a whining or grinding noise consistent with the Technical Service Bulletin. I took it to a Toyota Dealership for diagnostic and they confirmed the whining and hissing sound. They said it would cost $9,000 to repair. I called Toyota to request a…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Improper fuel supply programming can result in a vehicle stall, increasing the risk of a crash.
Improper deployment of the seat-mounted side air bag increases the risk of injury in the event of a crash.
It's got known weak points. With a reliability score of 6.8 out of 10 based on 289 owner complaints filed with NHTSA, the 2020 Toyota Highlander has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2020 Toyota Highlander is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Brakes: 28 complaints, classified severe; Reliability score 6.8/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Based on NHTSA records, the most-reported issue is powertrain, with 112 complaints filed. Typical failure occurs around 84,295 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 84,295 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 289 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.