Tech Line Summary - Customers may complain of a clicking or ratcheting type noise when turning.
full bulletin at NHTSA ↗2024 Honda Prologue steering problems
moderate 245 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →
Complaints
245
Recalls
0
Avg fix
$700
2crashes
2injuries
What stands out
Steering accounts for 31% of every owner complaint on file for this vehicle — the dominant problem area across 12 categories tracked.
Owners have filed 245 steering complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The most consistent complaint is a clicking, popping, or ratcheting noise from the front axles during turns—especially low-speed maneuvers and parking. Owners report the noise starting between 500 and 3,000 miles, then progressively worsening. Initially triggered only at full steering lock, the noise eventually occurs with minimal steering input. Multiple owners state they've had axles replaced only to hear identical clicking return within days or weeks. Dealerships uniformly acknowledge this as a widespread, known issue on 2024–2026 Prologues, yet report no permanent repair and replacement parts on indefinite backorder. Honda issued a December 2025 Tech Line acknowledging the problem but offering no solution.
Beyond the CV joint noise, owners describe serious steering behavior: continuous lane oscillation, LKAS overcompensation, steering wheel seizure paired with brake failure (resulting in a documented collision at 1,000 miles), and steering that doesn't properly center after turns. One owner reported the vehicle "snakes" unpredictably within the lane even with the steering wheel held straight. Turn signal wiring also fails—engaging right signal then canceling it sometimes triggers the left signal to flash instead, potentially misleading other drivers.
Dealership responses are evasive: claiming the noise is "normal," "not a safety issue," or deferring action indefinitely. None of the failures examined produce warning lights or codes, leaving owners without diagnostic confirmation and dealers without repair protocols.
Failure modes owners describe
CV Joint / Front Axle Clicking Noise During Turning
Distinct clicking, popping, ratcheting, or knocking sound emanating from the front axles or CV joints, most pronounced during low-speed turns, parking maneuvers, and sharp steering inputs. Owners report the noise begins at very low mileage (500–2,500 miles on several vehicles), worsens over time, and occurs consistently with left and/or right turns. Multiple narratives document owners replacing axles—sometimes multiple sets within months—only to have identical clicking return within days or weeks. Honda service departments acknowledge this as a widespread, known issue across 2024–2026 model year Prologues but report no permanent fix, replacement parts on extended nationwide backorder, and replacement axles carrying the same defect. Dealers variously claim the issue is 'normal,' 'not a safety issue,' or defer to waiting for GM to develop a solution, citing the Prologue's GM-derived platform.
When: Typically appears between 500 and 3,000 miles; one narrative reports onset before 1,000 miles, another at 9,000 miles. Becomes progressively worse, requiring less steering angle to trigger noise over time (initially full-lock turns, later only 30% steering input).
Symptoms owners cite: Clicking or popping noise from front axle area during turns; Knocking or ratcheting sound, most pronounced at low speeds and during parking maneuvers; Noise occurs when accelerating while turning from a complete stop; Noise present in both left and right turns (though sometimes starts on one side); Noise gets louder and occurs more frequently over weeks and months; Noise audible over moderate-volume radio; described as very loud in later stages; No dashboard warning lamps or error messages associated with the noise
Repairs/costs cited: Multiple owners report front axle/drive shaft replacement. One owner had both axles replaced October 28, 2025, but identical clicking returned within weeks (April 18, 2026). Another owner is on third set of axles in under 9 months and 4,000 miles. Dealer stated replacement parts are backordered nationwide with no ETA; multiple owners report clicking recurs after replacement using 'new' parts from dealer stock, suggesting replacement inventory shares the same defect. One technician stated that even if axle is replaced, same problem will recur within 700 miles. One dealer (in narrative #15) initially attributed noise to a loose bolt under passenger seat panel, which was tightened but did not resolve the underlying clicking.
Recalls/TSBs owners mention: Honda issued a December 19, 2025 Tech Line Summary Article confirming clicking or ratcheting noise when turning on all 2024–2026 Prologue vehicles caused by front drive axles. Multiple dealership advisors state Honda is aware but has no known permanent fix. One dealership stated replacement merely delays recurrence. Some dealers report they are waiting for GM to develop a solution. Dealers uniformly state parts are backordered and no timeline provided. Honda service representatives have told some owners there is no permanent fix and that CV joint replacement 'merely delays the recurrence of the symptom.' Some owners report Honda closed service cases without their consent or permission.
Lane Keeping Assist System (LKAS) Malfunction and Steering System Instability
Vehicle exhibits continuous side-to-side oscillation during straight-line driving, even with steering wheel held firmly in position. The vehicle 'snakes' unpredictably within its lane without driver input. Lane Keeping Assist System overcompensates with excessive left steering correction, creating a dangerous oversteering situation. Owner had to disable LKAS for safety. Multiple dealership visits over one week produced no resolution; dealer claims the behavior is normal.
When: Present since delivery; issue is consistent and reproducible across different road conditions.
Symptoms owners cite: Continuous side-to-side oscillation while maintaining straight-line travel; Vehicle snakes within lane without driver input, making blind spot checks dangerous; Lane Keeping Assist System overcompensates with excessive left steering correction; Strong rightward pull during acceleration; Excessive resistance during left turns at highway speeds; Asymmetrical handling between left and right turns; Cannot maintain steady lane position; constant steering corrections required; High risk during emergency maneuvers
Repairs/costs cited: Owner has video documentation. Dealership claims behavior is normal despite multiple visits without resolution.
Recalls/TSBs owners mention: Multiple dealership visits over one week in shop resulted in no resolution; dealer dismissed safety concerns and claims behavior is normal.
Steering Wheel Seizure and Loss of Braking (Critical Safety Incident)
Steering wheel seized while vehicle was in motion. Simultaneously, brake pedal was depressed but vehicle failed to stop; vehicle speed increased independently. Vehicle crashed into another vehicle at an undisclosed speed. Fire department and police responded; police report filed. No injuries reported at crash scene, but driver of other vehicle was later treated for unknown injuries. Both vehicles were condemned/totaled. Failure occurred at 1,000 miles.
When: 1,000 miles
Symptoms owners cite: Steering wheel seizure during operation; Brake pedal depression did not result in vehicle deceleration; Vehicle speed increased independently; Loss of vehicle control resulting in collision
Repairs/costs cited: Vehicle was towed to local tow yard. Both vehicles condemned/totaled.
Recalls/TSBs owners mention: Manufacturer was made aware of the failure and a case was filed. VIN was unavailable.
Steering Stiffness and Squeaking Noise During Parking and Turns
Very stiff steering combined with squeaking or creaking noise audible while parking and making turns at slow speeds. Noise is audible at speeds below 20 mph but likely continues at higher speeds. Owner reported after 5–7 days of ownership; initially attributed to new vehicle break-in.
When: 5–7 days after purchase; described as present after 1,000 miles.
Symptoms owners cite: Very stiff steering wheel; Squeaking or creaking noise while parking and turning; Noise audible at low speeds (below 20 mph)
Steering Offset and Improper Wheel Centering After Turns
After making a sharp turn from a complete stop, the steering wheel does not properly center when returning to straight-line driving. Steering wheel remains offset from center position. Owner took vehicle to dealer suspecting wheel misalignment; alignment was confirmed to be in perfect condition. Dealer found no issues despite the misalignment complaint.
When: Within two weeks of vehicle purchase.
Symptoms owners cite: Steering wheel does not center properly after turns; Steering wheel remains offset when vehicle is in straight-line position; Occurs after sharp turns from complete stop
Repairs/costs cited: Wheel alignment checked and confirmed to be in perfect condition; dealer found no underlying cause.
Automatic Turn Signal Reversal
When driver uses right turn signal to turn and brings steering wheel back to center, the right signal cancels as expected but then the left signal automatically activates and flashes approximately three times. This occurs about half the time during basic 90-degree turns and has happened regularly since purchase. This behavior can confuse following drivers about vehicle intent and represents a potential safety risk.
When: Regular occurrence since December 2024 purchase.
Symptoms owners cite: Right turn signal activates as intended; Upon returning steering wheel to center, right signal cancels normally; Left signal automatically flashes three times immediately after right signal cancels; Occurs approximately 50% of the time on basic 90-degree turns; Behavior consistent and regular since vehicle purchase
Recalls/TSBs owners mention: No documented manufacturer response; noted as potential GM-platform issue.
Synthesized from 245 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 6 most recent
Known issue with CV joints causing loud crunching/clicking sounds when turning
The vehicle's steering and suspension are making a clicking noise at the CV joint. There are no clear dashboard signs or error indicating that there is an issue with the vehicle. Multiple service department members at Honda dealerships have noted a large number of problems related to this topic. The car will be taken to the dealership on January 31, 2026, for inspection. The service department…
This is not one incident, but a building problem. We are hearing a clicking sound from the front of the car whenever making a turn. I think it is the same CV joint problem so many other Prologue owners are complaining about. Is this dangerous? This is our fourth Honda vehicle, and one would expect a reputable company like Honda to stand by their vehicles. A recall is certainly warranted with so…
The vehicle makes clicking/popping noises when steering. It starts only when turning the wheel hard one way or the other. As the problem gets worse, turning slightly is enough to make clicking noise. CV Joints/Axles have been replaced every 3,000 miles on my vehicle; around 3,000 and 6,000 miles. Honda seems to be aware of this issue, but is using the same parts to replace the bad joints every…
Loud axle clicking when turning from both wheels
I hear a loud clicking sound when I turn the steering wheel at low speeds. The sounds has gotten loud over time. I fear that the steering might not work when I need it the most, i.e when making a quick turn from stop. I have reported this to Great Lakes Honda west dealership in Elyria, Ohio and have an appointment with them today.
Had steering trouble with your 2024 Honda Prologue?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2024 Honda Prologue?
It's a documented issue but not catastrophic. 245 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Based on the 245 complaints filed, steering issues most often appear around 5,867 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2024/Honda/Prologue.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.