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Light NHTSA footprint — 23 owner complaints and 8 active recall campaigns. Either a clean record or thin data; we'll show what's there.
The 2025 Chrysler Pacifica has 23 NHTSA owner complaints and 8 recalls on file (U.S. federal records, as of August 2026). The most-reported system is airbags at 6 complaints (~$1,100 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2022 Pacifica | 198 | 10 |
| 2023 Pacifica | 143 | 14 |
| 2024 Pacifica | 38 | 11 |
| 2025 Pacifica (this page) | 23 | 8 |
| 2026 Pacifica | 8 | 3 |
Average for the segment. Some recurring trouble spots worth knowing about.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2025 Chrysler Pacifica PV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: airbags is flagged severe on this model . Inspect it closely on a test drive.
Run the VIN from the listing — 8 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
While driving off from an intersection, the van abruptly stalled forcing other cars to honk at me as I rolled from 45 mph to a stop at a curb. 5 minutes of panic, the van restarted and I was on my way home with no further issues.
My son was driving the vehicle down the interstate and attempted to exit. He hit the brakes and the car would not slow down. He had the pedal all the way to the floor and the vehicle still would not slow down. The vehicle went off the exit ramp, through a grassy hill area,…
After not driving the car for a full day or so, when I drive down my street about 1/4 of a mile to a stop sign and stop the vehicle will not accelerate from the stop. I press on the gas but the car goes around 5 MPH for the next 50-100 feet or so and will not accelerate before…
When i put van in park ,shut off,it moves a little even on flat surface.When i back up in grass or out of a sloped driveway the van acts like something is preventing it from going backwards.The van,when going from the right lane to the left will act like it pulls to the…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
An unsecured wheelchair can move during transit, increasing the risk of injury.
Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
It's got known weak points. With a reliability score of 6.8 out of 10 based on 23 owner complaints filed with NHTSA, the 2025 Chrysler Pacifica has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2025 Chrysler Pacifica is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.8/10 — around the segment average; 8 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the airbags first — it's the most-reported issue on this model, with 6 owner complaints filed. Average repair cost runs about $1,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 6.8 out of 10 on our NHTSA-based read of 23 owner complaints. The main thing to watch is airbags. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is airbags, with 6 complaints filed. Average repair cost runs about $1,100 at an independent shop.
The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 23 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.