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ProblemsByVinFile / 2021-CHRYSLER-PACIFICANHTSA data synced 7 hours ago
Chrysler
2021 Chrysler Pacifica problems
The 2021 Chrysler Pacifica has 366 NHTSA owner complaints and 7 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2021 Chrysler Pacifica has 366 NHTSA owner complaints and 7 recalls on file (U.S. federal records, as of September 2026). The most-reported system is powertrain at 119 complaints (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
7
Severe
0
Moderate
Should you avoid this 2021 Pacifica?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Powertrain: 119 complaints, classified severe
Reliability score 5.8/10 — around the segment average
7 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2021 Chrysler Pacifica VAN FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2021 Chrysler Pacifica? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 119 owner reports
· ~$2,500 to fix
electrical — 88 owner reports
· ~$850 to fix
engine — 35 owner reports
· ~$3,100 to fix
steering — 16 owner reports
· ~$700 to fix
⚠ The one to take seriously: powertrain is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 7 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.8/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2021 Pacifica· body
While driving the vehicle on a highway - a hard solid piece of the exterior literally separated from the vehicle and flew off. This incident gave rise to the risk of an accident or injury to those traveling behind or to others traveling on the highway. A flying projectile is…
The engine of our 2021 Chrysler Pacifica Hybrid suddenly lost power while driving on the freeway. The display indicated "Put car in park" or something similar--but we were driving 65 miles/hour in heavy traffic! I had to pull over, turn the car off completely for one minute, and…
My 2021 Pacifica Hybrid with 19.2K miles threw a "Service Charging System" and Check Engine Light error while I was driving at 65mph on the highway on Christmas Eve in 8 degree weather. The minivan stopped accelerating and the transmission began flashing between P and D. We were…
Had a problem with your 2021 Chrysler Pacifica?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles
A vehicle fire increases the risk of injury.
Fix: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints
An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints
An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
It's got known weak points. With a reliability score of 5.8 out of 10 based on 366 owner complaints filed with NHTSA, the 2021 Chrysler Pacifica has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2021 Chrysler Pacifica?
The 2021 Chrysler Pacifica is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Powertrain: 119 complaints, classified severe; Reliability score 5.8/10 — around the segment average; 7 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2021 Chrysler Pacifica?
Inspect the powertrain first — it's the most-reported issue on this model, with 119 owner complaints filed. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2021 Chrysler Pacifica a good used car to buy?
It scores 5.8 out of 10 on our NHTSA-based read of 366 owner complaints. The main thing to watch is powertrain. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2021 Chrysler Pacifica?
Based on NHTSA records, the most-reported issue is powertrain, with 119 complaints filed. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chrysler Pacifica has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2021 Chrysler Pacifica?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 366 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 7 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Chrysler/Pacifica.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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