Owners of 2025 Palisades are reporting active seatbelt failures under NHTSA Campaign 25V607000, issued September 2025. The primary failure is buckle assemblies in the first, second, and third rows that refuse to latch securely—they fail to click despite proper engagement, sometimes requiring forceful second attempts or refusing to lock at all. No warning lights alert drivers when this occurs.
A secondary issue is seatbelts that spontaneously unbuckle while driving, sometimes repeatedly in the same vehicle at highway speeds with zero warning. One owner reported all four seatbelts failed to lock during a rear-end collision.
A third design defect affects second-row captain's chairs where the buckle receiver sits too flush against the seat surface, making it inaccessible when child seats are installed. Hyundai corporate confirmed no remedy is available for this.
Remedy parts have been on backorder since the recall was issued. Owners report waiting 6 weeks to 4+ months with no available loaner vehicles, no timeline for repair, and dealerships instructing them to call weekly to check inventory. One dealer allocated a customer's ordered parts to another owner. Multiple owners parked their vehicles due to safety concerns, unable to safely transport children.
Failure modes owners describe
Seatbelt buckle fails to latch properly
Seatbelt buckle assembly in first, second, or third row will not latch securely on the first attempt, requiring repeated efforts or refusing to lock at all. Owners report the buckle fails to click and lock despite confirming proper engagement.
When: Within 6 months of ownership; one reported at 2,500 miles
Symptoms owners cite: Buckle fails to click or lock securely; Requires forceful second attempt to secure; Buckle will not fasten at all; No warning light when failure occurs; Affects driver and passenger positions
Repairs/costs cited: Seatbelt buckle assembly replacement required; parts remain on backorder for extended periods (6+ weeks to 4+ months reported). McDonald Hyundai case: parts allocated to another customer after owner was told they were in stock.
Recalls/TSBs owners mention: NHTSA Campaign 25V607000 (Seat Belts); recall issued September 2025 with no remedy available initially. Remedy became available in early December 2025. Parts remain backordered with no ETA. Hyundai advised checking belt after fastening but provided no loaner or interim transportation assistance.
Seatbelt spontaneously unbuckles while driving
Latched seatbelts disconnect or unbuckle without user action while vehicle is in motion, including on highway speeds. Occurs multiple times in some vehicles with no warning light or indication of failure.
When: Within months of ownership
Symptoms owners cite: Seatbelt disconnects during highway driving; Multiple occurrences in same vehicle (4–5 times reported); Occurs at varying speeds and locations; No warning lights or indicators; Affects multiple seating positions including second-row captains and third-row middle seat
Repairs/costs cited: Part replacement required; specific component not identified in narratives. One crash-involved incident reported where shoulder belts failed to lock during rear-end collision, all four occupants sustained whiplash.
Recalls/TSBs owners mention: NHTSA Campaign 25V607000 covers seatbelt defects; however, no timeline or remedy details provided in these narratives. Hyundai service failed to inspect or repair vehicles presenting with failure.
Seatbelt receiver too flush with seat surface
Seatbelt buckle receiver on second-row captain's chairs sits too far flush against the seat, making the buckle inaccessible or blocked when car seats or booster seats are installed. Safety restraint cannot be used.
When: Design issue present from delivery
Symptoms owners cite: Buckle blocked or inaccessible when car seat installed; Seatbelt cannot be buckled with child seat in place; Owners forced to purchase seatbelt extenders as workaround
Repairs/costs cited: Hyundai corporate and service confirmed no remedy available. Owners report having to use aftermarket seatbelt extenders to work around design flaw.
Recalls/TSBs owners mention: No remedy available; design issue acknowledged by Hyundai corporate and service centers.
Seatbelt stuck in plastic trim
Middle row seatbelt gets caught or stuck in plastic seat trim, causing the belt to remain loose and not function properly as a restraint.
When: Within initial months of ownership
Symptoms owners cite: Seatbelt stays loose due to being stuck in plastic; Restraint function compromised
Repairs/costs cited: Specific repair not detailed in narratives
Synthesized from 30 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.