Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

ProblemsByVin File / 2023-JEEP-GRAND-CHEROKEE NHTSA data synced 9 hours ago
2023 · Jeep

Jeep Grand Cherokee problems

362 owner complaints and 8 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
5.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
8
Severe
0
Moderate
Should you avoid this 2023 Grand Cherokee?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

Embed this reliability snapshot

Free to use on your site, post, or video — keep the link back. Preview the widget →

<iframe src="https://problemsbyvin.com/embed/reliability/2023-jeep-grand-cherokee/" width="100%" height="340" style="border:1px solid #e2e8f0;border-radius:8px;max-width:640px" title="2023 Jeep Grand Cherokee reliability snapshot" loading="lazy"></iframe>

Top trouble spots 8 categories with 3+ complaints

electrical
143 reports · fails ~27,991 mi · avg $850
moderate
suspension
42 reports · fails ~28,760 mi · avg $900
moderate
steering
38 reports · fails ~20,300 mi · avg $700
severe
powertrain
28 reports · fails ~8,850 mi · avg $2,500
moderate
engine
13 reports · fails ~32,907 mi · avg $3,100
severe
brakes
12 reports · fails ~29,058 mi · avg $450
severe
cruise control
7 reports · fails ~11,000 mi · avg $600
severe
airbags
5 reports · avg $1,100
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2023 Grand Cherokee's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2023 Grand Cherokee?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2023 Grand Cherokee · electrical
- Automatic Emergency breaking system unavailable - service required alert -Blind spot unavailable - service required alert - car was sold with these lights coming on. Dealership told us it was just tightening up some wires. They ended up replacing two modules. After 5 trips to…
2023 Grand Cherokee · electrical
On approximately November 15th 2025, I took my 2023 Jeep Grand Cherokee 4xE In for a routine oil change and tire rotation to Fred Martin Super Store in Barberton , Ohio. Upon completion on the service I was told that there was a recall on my vehicle and I was not to park in my…
2023 Grand Cherokee · steering
My wife was driving my kids to school and the jeep went into limp mode. This jeep relies too much on the battery to run everything and the batteries failed, at 39k and 2 years of ownership. It was showing steering, sos, brake, airbag, anti collision system failures with no prior…
2023 Grand Cherokee · electrical
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact…
View all 362 owner complaints →
Had a problem with your 2023 Jeep Grand Cherokee? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 8

severe NHTSA 26V051000 January 29, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.
severe NHTSA 25V430000 June 26, 2025

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles

An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

Fix: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.
severe NHTSA 24V291000 April 25, 2024

Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

Fix: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.
View all 8 recalls →

Under investigation 1 open at NHTSA

RQ Suspension › Rear · opened December 2025

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ25005 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2023 Jeep Grand Cherokee reliable?

It's got known weak points. With a reliability score of 5.6 out of 10 based on 362 owner complaints filed with NHTSA, the 2023 Jeep Grand Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2023 Jeep Grand Cherokee?

The 2023 Jeep Grand Cherokee is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Steering: 38 complaints, classified severe; Reliability score 5.6/10 — around the segment average; 8 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2023 Jeep Grand Cherokee?

Based on NHTSA records, the most-reported issue is electrical, with 143 complaints filed. Typical failure occurs around 27,991 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 27,991 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Grand Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2023 Jeep Grand Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 362 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2023/Jeep/Grand Cherokee. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
Get a free warranty quote →
Sponsored — we earn a commission if you complete a quote. Disclosure.