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ProblemsByVinFile / 2023-JEEP-GRAND-CHEROKEENHTSA data synced 1 day ago
Jeep
2023 Jeep Grand Cherokee problems
The 2023 Jeep Grand Cherokee has 382 NHTSA owner complaints and 21 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2023 Jeep Grand Cherokee has 382 NHTSA owner complaints and 21 recalls on file (U.S. federal records, as of September 2026). The most-reported system is electrical at 148 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Jeep Grand Cherokee owner complaints by model year
What the defect is, what it can cause, and the free dealer fix — from the NHTSA campaign record. Check your own VIN before you buy or drive.
Reliability score
3.0 / 10
Significant reliability concerns on file. Read the trouble spots before buying.
0
Critical
21
Severe
0
Moderate
Should you avoid this 2023 Grand Cherokee?
High-risk ownership
Repair exposure runs above average — only with money set aside and eyes open.
Steering: 41 complaints, classified severe
Reliability score 3.0/10 — below the segment average
21 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2023 Jeep Grand Cherokee SUV 4WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2023 Jeep Grand Cherokee? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 148 owner reports
· ~$850 to fix
suspension — 47 owner reports
· ~$900 to fix
steering — 41 owner reports
· ~$700 to fix
powertrain — 29 owner reports
· ~$2,500 to fix
⚠ The one to take seriously: steering is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 21 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 3.0/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2023 Grand Cherokee· electrical
- Automatic Emergency breaking system unavailable - service required alert -Blind spot unavailable - service required alert - car was sold with these lights coming on. Dealership told us it was just tightening up some wires. They ended up replacing two modules. After 5 trips to…
On approximately November 15th 2025, I took my 2023 Jeep Grand Cherokee 4xE In for a routine oil change and tire rotation to Fred Martin Super Store in Barberton , Ohio. Upon completion on the service I was told that there was a recall on my vehicle and I was not to park in my…
My wife was driving my kids to school and the jeep went into limp mode. This jeep relies too much on the battery to run everything and the batteries failed, at 39k and 2 years of ownership. It was showing steering, sos, brake, airbag, anti collision system failures with no prior…
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Numbers: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, and the contact…
Had a problem with your 2023 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Fix: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026. This recall replaces NHTSA recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles
A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles
Delayed air bag deployment during a crash increases the risk of injury.
Fix: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
It's got known weak points. With a reliability score of 3.0 out of 10 based on 382 owner complaints filed with NHTSA, the 2023 Jeep Grand Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2023 Jeep Grand Cherokee?
The 2023 Jeep Grand Cherokee is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Steering: 41 complaints, classified severe; Reliability score 3.0/10 — below the segment average; 21 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2023 Jeep Grand Cherokee?
Inspect the electrical first — it's the most-reported issue on this model, with 148 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2023 Jeep Grand Cherokee a good used car to buy?
It scores 3.0 out of 10 on our NHTSA-based read of 382 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2023 Jeep Grand Cherokee?
Based on NHTSA records, the most-reported issue is electrical, with 148 complaints filed. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Jeep Grand Cherokee has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2023 Jeep Grand Cherokee?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 382 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Jeep/Grand Cherokee.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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