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Direct rivals · Direct rivals in the minivan segment

2017 Chrysler Pacifica vs 2017 Kia Sedona

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2017 Kia Sedona clearly comes out ahead on reliability data

Two trucks built for the same buyer, and the data tells a clear story. The 2017 Kia Sedona edges the 2017 Chrysler Pacifica on reliability scoring (3.7 versus 2.9) with meaningful gaps in complaint volume and severity. Real differences, not noise.

2017 Chrysler Pacifica

2.9/5
Reliability score
1,458 complaints
4 recalls (0 critical)
$14,900 repair exposure
vs
More reliable

2017 Kia Sedona

3.7/5
Reliability score
130 complaints
1 recalls (0 critical)
$10,000 repair exposure

Stories from the shop

If I'm picking between these two head-to-head, I'm taking the 2017 Kia Sedona. Reliability score's a solid 3.7 versus 2.9 on the 2017 Chrysler Pacifica, and the complaint counts back it up — 130 versus 1,458. That's not noise, that's a real gap between rivals built for the same buyer.

If you lean 2017 Chrysler Pacifica, know what you're getting into on powertrain and engine. Those categories have noticeably more complaints than the 2017 Kia Sedona sees, and they're not cheap items when they go.

Going with the 2017 Kia Sedona? Watch the airbags and lighting. The 2017 Chrysler Pacifica has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.5x higher on the 2017 Chrysler Pacifica. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2017 Chrysler Pacifica
2017 Kia Sedona
powertrain
417 reports
moderate · ~$2,500
4 reports
moderate · ~$2,500
engine
235 reports
moderate · ~$3,100
50 reports
severe · ~$3,100
electrical
239 reports
moderate · ~$850
21 reports
moderate · ~$850
steering
235 reports
moderate · ~$700
3 reports
severe · ~$700
body
40 reports
severe · ~$1,500
9 reports
severe · ~$1,500
cruise control
42 reports
severe · ~$600
No reports
brakes
34 reports
severe · ~$450
No reports
suspension
21 reports
severe · ~$900
No reports
airbags
No reports
10 reports
severe · ~$1,100
lighting
No reports
6 reports
moderate · ~$250

Common questions

Which is more reliable, the 2017 Chrysler Pacifica or the 2017 Kia Sedona?

Based on the NHTSA data we track, the 2017 Kia Sedona comes out ahead with a reliability score of 3.7 versus 2.9. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2017 Chrysler Pacifica?

Compared to the 2017 Kia Sedona, the 2017 Chrysler Pacifica sees more reported issues in powertrain and engine. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2017 Kia Sedona?

Compared to the 2017 Chrysler Pacifica, the 2017 Kia Sedona has more complaints in airbags and lighting. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2017 Chrysler Pacifica has more active recalls (4 vs 1). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $14,900 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2017 Chrysler Pacifica on NHTSA · 2017 Kia Sedona on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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