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ProblemsByVin File / 2017-CHRYSLER-PACIFICA
2017 · chrysler

chrysler Pacifica problems

4 safety recalls. 1,445 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
5.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
4
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

powertrain
416 reports · avg $2,500
moderate
electrical
238 reports · avg $850
moderate
engine
233 reports · avg $3,100
moderate
steering
227 reports · avg $700
moderate
cruise control
42 reports · avg $600
severe
body
40 reports · avg $1,500
severe
brakes
34 reports · avg $450
severe
suspension
21 reports · avg $900
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2017 Pacifica · other
When going to accelerate, the car will not shift into gear. It g Jerks and it takes a few seconds to physically move foward. There are times when turning onto a road or highway it will not accelerate as it should.
12/31/2023 · NHTSA ODI #11562792.0
2017 Pacifica · powertrain
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE SLAMS INTO GEAR. THE TRANSMISSION WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THERE WAS A RATTLING NOISE UNDER THE DRIVER'S SIDE. THE VEHICLE FAILED TO START LEAVING…
12/31/2019 · NHTSA ODI #11289433.0
2017 Pacifica · other
Foam headrest became unglued and broke. I have 2 identical car seats this happened to one in Sept and now one in Dec. based on google search seems like it’s a common issue.
12/30/2021 · NHTSA ODI #11445588.0
2017 Pacifica · steering
I WAS DRIVING ON THE STREET THANKFULLY AT A LOWER SPEED ABOUT 25 MPH AND THE POWER STEERING SUDDENLY GAVE OUT. IT THEN CAME BACK RANDOMLY WHILE TURNING. IT DID THAT MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO THE DEALER. I HAVE BEEN TOLD IT IS AN ELECTRICAL PROBLEM. IT HAS…
12/30/2017 · NHTSA ODI #11057520.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Active recalls showing 3 of 4

severe NHTSA 16V490000 30/06/2016

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016

If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

Fix: Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.
severe NHTSA 17V482000 28/07/2017

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI

A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

Fix: VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.
severe NHTSA 17V342000 25/05/2017

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility

The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

Fix: Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.
View all 4 recalls →

Common questions

Is the 2017 Chrysler Pacifica reliable?

It's got known weak points. With a reliability score of 5.8 out of 10 based on 1,445 owner complaints filed with NHTSA, the 2017 Chrysler Pacifica has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2017 Chrysler Pacifica?

Based on NHTSA records, the most-reported issue is powertrain, with 416 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chrysler Pacifica has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Chrysler Pacifica?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,445 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 14 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with chrysler. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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