The 2017 Chrysler Pacifica has 1,515 NHTSA owner complaints and 11 recalls on file (U.S. federal records, as of September 2026). The most-reported system is powertrain at 422 complaints (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Below average for the segment. Multiple systems have recurring complaints.
0
Critical
11
Severe
0
Moderate
Should you avoid this 2017 Pacifica?
High-risk ownership
Repair exposure runs above average — only with money set aside and eyes open.
Cruise-control: 43 complaints, classified severe
Body: 41 complaints, classified severe
Reliability score 4.4/10 — below the segment average
11 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2017 Chrysler Pacifica VAN FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2017 Chrysler Pacifica? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 422 owner reports
· ~$2,500 to fix
steering — 272 owner reports
· ~$700 to fix
electrical — 247 owner reports
· ~$850 to fix
engine — 237 owner reports
· ~$3,100 to fix
⚠ The one to take seriously: cruise control is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 11 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 4.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2017 Pacifica· powertrain
2017 Chrysler pacifica. Consumer writes in regards to electrical issues. *ld the consumer stated the vehicle slams into gear. The transmission was replaced twice, but the failure recurred. There was a rattling noise under the driver's side. The vehicle failed to start leaving…
I was driving on the street thankfully at a lower speed about 25 MPH and the power steering suddenly gave out. It then came back randomly while turning. It did that multiple times before I was able to get it to the dealer. I have been told it is an electrical problem. It has…
Vehicle purchased in december 2016 for $44,000 from safford of fredericksburg. On october 14, 2017, I was driving with my wife, three children and mother-in-law and experienced a loud malfunction that rendered the car inoperable. Luckily we were not on the highway at the time…
We bought this vehicle from a local dealer in March (9months ago) in the time we’ve had it… it’s been in the shop for about 6 of them. 1- About 3 weeks after the purchase it shut off while I was driving on the highway. We then took it to the dealership in Jasper, Ga bc the…
Had a problem with your 2017 Chrysler Pacifica?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints
An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs)
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems
A loss of power steering assist or a stall can increase the risk of crash.
Fix: Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
It's got known weak points. With a reliability score of 4.4 out of 10 based on 1,515 owner complaints filed with NHTSA, the 2017 Chrysler Pacifica has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2017 Chrysler Pacifica?
The 2017 Chrysler Pacifica is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Cruise-control: 43 complaints, classified severe; Body: 41 complaints, classified severe; Reliability score 4.4/10 — below the segment average; 11 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2017 Chrysler Pacifica?
Inspect the powertrain first — it's the most-reported issue on this model, with 422 owner complaints filed. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2017 Chrysler Pacifica a good used car to buy?
It scores 4.4 out of 10 on our NHTSA-based read of 1,515 owner complaints. The main thing to watch is powertrain. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2017 Chrysler Pacifica?
Based on NHTSA records, the most-reported issue is powertrain, with 422 complaints filed. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chrysler Pacifica has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2017 Chrysler Pacifica?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,515 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 7 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Chrysler/Pacifica.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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