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The 2017 Chrysler Pacifica has 1,484 NHTSA owner complaints on file — not a small number. 4 active recall campaigns.
The 2017 Chrysler Pacifica has 1,484 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of July 2026). The most-reported system is powertrain at 419 complaints, typically surfacing around 33,886 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2017 Pacifica (this page) | 1,484 | 4 |
| 2018 Pacifica | 825 | 4 |
| 2019 Pacifica | 338 | 2 |
| 2020 Pacifica | 162 | 0 |
Average for the segment. Some recurring trouble spots worth knowing about.
Repair exposure runs above average — only with money set aside and eyes open.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2017 Chrysler Pacifica VAN FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: cruise control is flagged severe on this model , showing up around 24,727 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
2017 Chrysler pacifica. Consumer writes in regards to electrical issues. *ld the consumer stated the vehicle slams into gear. The transmission was replaced twice, but the failure recurred. There was a rattling noise under the driver's side. The vehicle failed to start leaving…
I was driving on the street thankfully at a lower speed about 25 MPH and the power steering suddenly gave out. It then came back randomly while turning. It did that multiple times before I was able to get it to the dealer. I have been told it is an electrical problem. It has…
Vehicle purchased in december 2016 for $44,000 from safford of fredericksburg. On october 14, 2017, I was driving with my wife, three children and mother-in-law and experienced a loud malfunction that rendered the car inoperable. Luckily we were not on the highway at the time…
We bought this vehicle from a local dealer in March (9months ago) in the time we’ve had it… it’s been in the shop for about 6 of them. 1- About 3 weeks after the purchase it shut off while I was driving on the highway. We then took it to the dealership in Jasper, Ga bc the…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An engine stall can increase the risk of a crash.
A wheel wobble may cause a possible loss of control, increasing the risk of a crash.
The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. PE25009 on NHTSA →
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ24001 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 5.8 out of 10 based on 1,484 owner complaints filed with NHTSA, the 2017 Chrysler Pacifica has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2017 Chrysler Pacifica is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Cruise-control: 42 complaints, classified severe, failures cluster 10,000–32,000 mi; Body: 40 complaints, classified severe, failures cluster 12,000–43,000 mi; Reliability score 5.8/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 419 owner complaints filed. Typical failure occurs around 33,886 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 5.8 out of 10 on our NHTSA-based read of 1,484 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 33,886 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 419 complaints filed. Typical failure occurs around 33,886 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 33,886 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,484 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.