VOLUNTARY SERVICE CAMPAIGN 2011 INFINITI M37 / M56; 4 WHEEL ACTIVE STEERING Service Campaign ID # P0328 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P0328. ï· Discard all previous versions of ITB10-047.
full bulletin at NHTSA ↗2011 INFINITI M37 steering problems
moderate Owners of the 2011 INFINITI M37 have filed 5 NHTSA complaints about the steering at roughly $700 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →
Complaints
5
Recalls
0
Avg fix
$700
| Model year | steering complaints |
|---|---|
| 2011 M37 (this page) | 5 |
| 2012 M37 | 11 |
| 2013 M37 | 5 |
When does it fail?
Of the 5 steering complaints filed for the 2011 INFINITI M37, here's the actual mileage breakdown — failures cluster heaviest at 150,000+ mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA steering complaint has been filed on this vehicle in over 12 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
We own a 2011 infinity m37x that we feel is unsafe because of a steering defect. The vehicle continually veers from side to side unless the road travelled is perfectly flat without any imperfections. We have to make continual course corrections and it is very easy to overcompensate the steering, which could potentially lead to veering off the road especially if the road is a narrow track/country…
I have several issues. The steering wheel peels. I have a cracked driver's side leather interior door. The car started jerking really bad on a city street, I couldn't go over 35 MPH. My 4was motor has gone bad! Infiniti dealership, cannot explain what would have caused the motor, to go bad. All of the car's safety features, are connected to this 4was motor. So, when that 4was light comes on, all…
Had steering trouble with your 2011 INFINITI M37?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the steering problem on the 2011 INFINITI M37?
It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Based on the 5 complaints filed, steering issues most often appear around 144,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/INFINITI/M37.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.