Nissan North America, Inc
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
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severe 78 complaints filed with NHTSA · avg repair $700
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
ON 12/26/2014 & 12/27/2014 AT SPEEDS BETWEEN 5 MPH & 30 MPH, THE CAR WANTED TO TURN ITSELF TO THE RIGHT...IT REQUIRED DRIVERS CORRECTION WITH SIGNIFICANT FORCE TO MAINTAIN A STRAIGHT LINE ON THE ROAD. ON 12-27-2014, TAKING THE CAR TO THE INFINITI DEALER (SACRAMENTO INFINITI) THE PROBLEM WENT AWAY AFTER REACHING FREEWAY SPEEDS. I LEFT THE CAR WITH THE DEALER SERVICE DEPARTMENT FOR DIAGNOSIS & REP…
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STARTED THE VEHICLE AND THE CHASSIS CONTROL SYSTEM ERROR SENSOR LIGHT ILLUMINATED. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE THE POWER STEERING MALFUNCTIONED MAKING THE VEHICLE DIFFICULT TO TURN THE STEERING WHEEL. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THEY WERE AWARE OF THE PROBLEM WITH THE VEHICLE AND SHE SHOULD TURN THE …
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V588000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRE…
NO STEERING, STEERING LIGHT IN DASH IS LITE AND NO STEERING, UNABLE TO DRIVE VEHICLE. *TR
TL* THE CONTACT OWNS A 2014 INFINITI Q50. THE CONTACT STATED THAT HE ATTEMPTED TO DRIVE IN REVERSE, BUT THE STEERING WHEEL FAILURE LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME UNRESPONSIVE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEA…
UPON STARTUP (IN COLD WEATHER, BUT ON A WARM CAR THAT HAD ONLY SAT FOR 20 MINUTES BETWEEN TRIPS), THE STEERING WAS EXTREMELY STIFF. HAD A STEERING INDICATOR WARNING LIGHT(S) ALSO SHOW ON THE DASH. RESTARTING THE CAR SEVERAL TIMES SHOWED THAT THE STEERING WOULD START OK (NORMAL RESISTANCE), BUT THAT TURNING THE WHEEL MORE THAN A LITTLE BIT WOULD RESULT IN A 'THUD' SOUND, THE ERROR LIGHTS ON THE DAS…
UNABLE TO STEER VEHICLE; STEERING WHEEL WAS NOT "LOCKED", AS A CURRENT INFINITI RECALL IS ADDRESSING. WEATHER CONDITIONS WERE TEMP ABOUT 27DEGREES, ABOUT 2 INCHES OF SNOW ON THE GROUND. VEHICLE DID NOT RESPOND TO STEERING INPUTS, CAR WAS DRIFTING TO THE RIGHT. AT SOME POINT, STEERING RESPONSE WAS RESTORED AND WAS ABLE TO DRIVE CAR HOME. CAR IS CURRENTLY AT THE LOCAL INFINITI DEALERSHIP AND ISS…
AFTER PARKING MY CAR IN A PARKING LOT, I WANTED TO ADJUST IT TO BE MORE EVEN. SO I TURNED THE ENGINE ON AGAIN. BUT THEN I SUDDENLY COULDN'T TURN THE WHEEL. THE WHEEL WAS LOCKED UP. WITH VERY FIRM FORCE, I MANAGED TO TURN THE WHEEL ABOUT 15 DEGREES - BUT THE ACTUAL TIRES THEMSELVES DID NOT TURN. THE CAR WAS IN "R" AND DID REVERSE, BUT AS I COULD NOT STEER IT DID NOT REVERSE IN THE DIRECTION I WANT…
The contact owns a 2014 Infiniti Q50. The contact stated while driving at various speeds, the chassis control system warning message was illuminated. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V430000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the cont…
Manually have to unlock the shifter to put into gear with a key and the steering wheel is at 90 degrees all the way to the right and won't move back to standard positioning while driving.
It's a meaningful issue. 78 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.