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ProblemsByVin File / 2011-KIA-SORENTO
2011 · kia

kia Sorento problems

4 safety recalls. 1,515 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
5.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
4
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

powertrain
245 reports · avg $2,500
severe
body
242 reports · avg $1,500
moderate
electrical
203 reports · avg $850
severe
engine
190 reports · avg $3,100
severe
airbags
145 reports · avg $1,100
severe
brakes
81 reports · avg $450
severe
lighting
58 reports · avg $250
moderate
steering
53 reports · avg $700
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Sorento · other Fire
Engine fire, extinguished by the fire dept. Car was parked at the time. Dealer informed us that the fire recall was completed on 10-29-2021 and now we are over the 150,000 mileage warranty so no repair can be done by Kia. I will submit 2 more claims for transmission and brakes…
12/31/2024 · NHTSA ODI #11633387.0
2011 Sorento · suspension
Transmission, shocks and struts had to be replaced. Kia was having a hard bump knock when it changed gears driving down the highway, we had it looked at several times by the Kia dealer and they couldn't find anything wrong. Eventually had to replace the parts above.
12/31/2024 · NHTSA ODI #11633395.0
2011 Sorento · brakes
Rear brakes failed, had to replace them. This is the 3rd repair not covered by Kia.
12/31/2024 · NHTSA ODI #11633397.0
2011 Sorento · engine
Engine light flashes fast then Kia will slow down to about 30 mph when going up a hill, I've make claims on this Kia for the fire loss, transmission, brakes and now it won't run unless I pay $85 to have the sensor reset which lasts a short time and the light starts flashing…
12/31/2024 · NHTSA ODI #11633421.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 4

severe NHTSA 10V388000 31/08/2010

KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010

WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.

Fix: DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
severe NHTSA 11V258000 25/04/2011

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2

DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.

Fix: DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.
severe NHTSA 10V599000 24/11/2010

KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010

AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.

Fix: DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
View all 4 recalls →

Common questions

Is the 2011 Kia Sorento reliable?

It's got known weak points. With a reliability score of 5.8 out of 10 based on 1,515 owner complaints filed with NHTSA, the 2011 Kia Sorento has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2011 Kia Sorento?

Based on NHTSA records, the most-reported issue is powertrain, with 245 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Sorento has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Kia Sorento?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,515 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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