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ProblemsByVin File / 2011-MERCEDES-BENZ-E-CLASS NHTSA data synced 7 hours ago
2011 · Mercedes-Benz

Mercedes-Benz E-Class problems

295 owner complaints with NHTSA, no active recalls. Here's where owners say it breaks.

0 5 10
Reliability score
7.2 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
0
Severe
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Moderate
Should you avoid this 2011 E-Class?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

airbags
137 reports · fails ~59,698 mi · avg $1,100
severe
suspension
34 reports · fails ~78,274 mi · avg $900
moderate
brakes
12 reports · fails ~24,090 mi · avg $450
severe
steering
12 reports · fails ~92,450 mi · avg $700
moderate
body
11 reports · fails ~77,745 mi · avg $1,500
severe
engine
9 reports · fails ~68,379 mi · avg $3,100
severe
powertrain
8 reports · fails ~51,725 mi · avg $2,500
severe
electrical
7 reports · fails ~65,500 mi · avg $850
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2011 E-Class's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2011 E-Class?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2011 E-Class · brakes
Dealer notes: Replace rear brake lines, found to be rusty recommend replacement with rear subframe replacement. This is a very well known issue and is not covered under recall from manufacturer. It will cost $3200 for brake line repair alone, not including the subframe. This is…
2011 E-Class · airbags
As of mid december 2017, the Mercedes benz of white plains cailms the air bag issue is not resolved yet. Waiting on recall for a very long time so that airbags can be corrected
2011 E-Class · airbags
I have received a letter from Mercedes benz usa, dated december 2017, informing me (again) that the driver's side airbag is on recall, but that no part is yet available for replacement. I am to be notified when part becomes available. The problem is that I live on kaua'I and…
12/28/2017 · at 66,500 mi · NHTSA ODI #11057177.0 · see airbags pattern →
2011 E-Class · body
Tl* the contact owns a 2011 e350 Mercedes benz. The contact stated that the tail gate would unlatch and open sporadically and without warning. The dealer was unable to diagnose the failure. The manufacturer was not contacted and the vehicle was not repaired. The failure…
12/27/2011 · at 10,000 mi · NHTSA ODI #10441324.0 · see body pattern →
View all 295 owner complaints →
Had a problem with your 2011 Mercedes-Benz E-Class? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
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Common questions

Is the 2011 Mercedes-Benz E-Class reliable?

Mostly yes. With a reliability score of 7.2 out of 10 based on 295 owner complaints filed with NHTSA, the 2011 Mercedes-Benz E-Class is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2011 Mercedes-Benz E-Class?

The 2011 Mercedes-Benz E-Class is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.2/10 — around the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2011 Mercedes-Benz E-Class?

Based on NHTSA records, the most-reported issue is airbags, with 137 complaints filed. Typical failure occurs around 59,698 miles. Average repair cost runs about $1,100 at an independent shop.

What's the most expensive thing that goes wrong?

The airbags is one of the costlier repair items. Average repair cost runs about $1,100 at an independent shop. Typical failure occurs around 59,698 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz E-Class has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Mercedes-Benz E-Class?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 295 complaints on file and the costliest repair averaging $1,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 7 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2011/Mercedes-Benz/E-Class. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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