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ProblemsByVin File / 2012-CHEVROLET-IMPALA NHTSA data synced 7 hours ago
2012 · Chevrolet

Chevrolet Impala problems

258 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2012 Impala?
High-risk ownership

Repair exposure runs above average — only with money set aside and eyes open.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

electrical
51 reports · fails ~57,626 mi · avg $850
severe
steering
49 reports · fails ~65,514 mi · avg $700
severe
powertrain
20 reports · fails ~48,664 mi · avg $2,500
severe
engine
16 reports · fails ~52,373 mi · avg $3,100
severe
airbags
14 reports · fails ~47,906 mi · avg $1,100
severe
suspension
14 reports · fails ~56,411 mi · avg $900
moderate
wheels
10 reports · fails ~52,500 mi · avg $400
severe
cruise control
9 reports · fails ~62,438 mi · avg $600
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2012 Impala's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2012 Impala?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2012 Impala · steering
Tl* the contact owns a 2012 Chevrolet impala. The contact stated that while driving t 25 MPH and making a right turn, there was an abnormal noise coming from underneath the vehicle without warning. The failure recurred on multiple occasions. The vehicle was not diagnosed or…
12/31/2014 · at 20,000 mi · NHTSA ODI #10669276.0 · see steering pattern →
2012 Impala · powertrain
At times, the vehicle jerks while shifting. I have experienced heavy jolting, rough shifting, especially during low speeds. While on highway or during strong acceleration, car shifts great. Mostly the issues are during downshifts or low speed shifts. Took to Chevrolet…
12/31/2013 · at 39,504 mi · NHTSA ODI #10558049.0 · see powertrain pattern →
2012 Impala · powertrain
At speeds 15 MPH and above after decelerating then accelerating transmission will make a noise ranging from a clink, clank, clunk to a banging jolt as if the car has been rear ended. The more pressure on acceleration and the lower the gear the louder the noise and the greater…
12/28/2013 · at 6,000 mi · NHTSA ODI #10557531.0 · see powertrain pattern →
2012 Impala · wheels
The front wheel hub assembly fails after numerous replacements. The after-market parts do not resolve the problem. Thw assembly girnds and hesitates on right turns during acceleration. This causes hesitation and an unsafe manner when making turns, suddenly, or moving away…
View all 258 owner complaints →
Had a problem with your 2012 Chevrolet Impala? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 11V398000 August 5, 2011

Gm is recalling certain model year 2012 Chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011

Power steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.

Fix: Gm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. The safety recall began on september 5, 2011. Owners may contact Chevrolet at 1-800-630-2438.
severe NHTSA 12V377000 August 3, 2012

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture

A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace both front lower control arms, free of charge. The safety recall began on August 21, 2012. Owners may contact the Chevrolet owner center at 1-866-694-6546.

Common questions

Is the 2012 Chevrolet Impala reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 258 owner complaints filed with NHTSA, the 2012 Chevrolet Impala is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2012 Chevrolet Impala?

The 2012 Chevrolet Impala is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Electrical system: 51 complaints, classified severe, failures cluster 35,000–78,000 mi; Steering: 49 complaints, classified severe, failures cluster 33,500–95,312 mi; Reliability score 7.0/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2012 Chevrolet Impala?

Based on NHTSA records, the most-reported issue is electrical, with 51 complaints filed. Typical failure occurs around 57,626 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 57,626 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Impala has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2012 Chevrolet Impala?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 258 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 7 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2012/Chevrolet/Impala. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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