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ProblemsByVin File / 2013-FORD-FLEX NHTSA data synced 4 days ago
2013 · Ford

Ford Flex problems

578 owners have filed defect reports on this one. That's not a small number. No active recalls — patterns come from the complaint record.

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Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
0
Severe
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Moderate
Should you avoid this 2013 Flex?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

electrical
189 reports · fails ~60,385 mi · avg $850
moderate
steering
149 reports · fails ~104,064 mi · avg $700
severe
body
43 reports · fails ~54,235 mi · avg $1,500
moderate
engine
19 reports · fails ~57,807 mi · avg $3,100
moderate
fuel system
12 reports · fails ~101,720 mi · avg $1,200
moderate
suspension
11 reports · fails ~95,164 mi · avg $900
severe
powertrain
9 reports · fails ~59,687 mi · avg $2,500
moderate
lighting
8 reports · fails ~84,063 mi · avg $250
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2013 Flex's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2013 Flex?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2013 Flex · electrical
Car battery dying. Said synch line is in, but it's not. Door ajar lights for both driver and passenger side are always on. When come to a stop, beeps and says engine on, shift to park. Can't lock doors. Have to manually lock doors, otherwise the alarm always goes off. So cannot…
12/29/2017 · at 83,202 mi · NHTSA ODI #11057368.0 · see electrical pattern →
2013 Flex · electrical
3 out of the 4 doors on the flex will not lock, I called Ford again today and was told we are not a part of the 2.4 million cars recalled. My children cannot lock the doors while we are traveling and it is very concerning to us, Ford suggested I pay for new locks and if we are…
2013 Flex · electrical
While driving, the radio turns off and the climate control system malfunctions causing the heater to engage to high with no way to turn the system off. All controls are disabled and there is no way to turn the system off. Unplugged the battery for 30 minutes as suggested,…
2013 Flex · body
Tl* the contact owns a 2013 Ford flex. The contact stated that the door ajar warning indicator illuminated even when the doors were closed. The contact stated that due to the failure, the interior lights did not cease to function, the doors would not lock, and the horns would…
12/27/2016 · at 39,000 mi · NHTSA ODI #10937535.0 · see body pattern →
View all 578 owner complaints →
Had a problem with your 2013 Ford Flex? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Common questions

Is the 2013 Ford Flex reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 578 owner complaints filed with NHTSA, the 2013 Ford Flex is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2013 Ford Flex?

The 2013 Ford Flex is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Steering: 149 complaints, classified severe, failures cluster 70,000–134,000 mi; Reliability score 7.0/10 — around the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2013 Ford Flex?

Based on NHTSA records, the most-reported issue is electrical, with 189 complaints filed. Typical failure occurs around 60,385 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 60,385 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Flex has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2013 Ford Flex?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 578 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2013/Ford/Flex. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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