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2019 Ford Explorer suspension problems

moderate Owners of the 2019 Ford Explorer have filed 8 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →

Complaints
8
Recalls
1
Avg fix
$900
suspension complaints on the Ford Explorer, by model year
Model yearsuspension complaints
2015 Explorer 63
2016 Explorer 46
2017 Explorer 43
2018 Explorer 18
2019 Explorer (this page) 8
2020 Explorer 31
2021 Explorer 13
2022 Explorer 10
2023 Explorer 8

Related recalls

severe NHTSA 26V101000 February 20, 2026

Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Fix: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin SSM 48876 Jun 2020

For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints (aka bushings) in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 as an assembly only. Refer to WSM, Section 204-02, and the Ford Service Parts Catalog as needed.

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

What owners are reporting 0 most recent

Had suspension trouble with your 2019 Ford Explorer? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the suspension problem on the 2019 Ford Explorer?

It's a documented issue but not catastrophic. 8 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.

At what mileage does the suspension typically fail?

Based on the 8 complaints filed, suspension issues most often appear around 61,024 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to suspension?

Yes — 1 active recall(s) cover suspension issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2019/Ford/Explorer. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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