Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
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moderate Owners of the 2019 Ford Explorer have filed 8 NHTSA complaints about the suspension at roughly $900 to repair (U.S. federal records, as of August 2026). Source: NHTSA Office of Defects Investigation. See suspension across all vehicles →
| Model year | suspension complaints |
|---|---|
| 2015 Explorer | 63 |
| 2016 Explorer | 46 |
| 2017 Explorer | 43 |
| 2018 Explorer | 18 |
| 2019 Explorer (this page) | 8 |
| 2020 Explorer | 31 |
| 2021 Explorer | 13 |
| 2022 Explorer | 10 |
| 2023 Explorer | 8 |
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non-OEM cross-axial ball joints (aka bushings) in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 as an assembly only. Refer to WSM, Section 204-02, and the Ford Service Parts Catalog as needed.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
It's a documented issue but not catastrophic. 8 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.
Based on the 8 complaints filed, suspension issues most often appear around 61,024 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover suspension issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.