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2020 Ford Explorer suspension problems

moderate 29 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →

Failure mileage
Complaints
29
Recalls
1
Avg fix
$900

Related recalls

severe NHTSA 21V154000 March 10, 2021

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles

Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

Fix: Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

What owners are reporting 0 most recent

Had suspension trouble with your 2020 Ford Explorer? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the suspension problem on the 2020 Ford Explorer?

It's a documented issue but not catastrophic. 29 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.

At what mileage does the suspension typically fail?

Across the 10 complaints that reported odometer mileage, most suspension failures cluster between 28,500 and 80,000 miles, with the median around 62,000. A quarter of owners report trouble before 28,500; a quarter make it past 80,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to suspension?

Yes — 1 active recall(s) cover suspension issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2020/Ford/Explorer. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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