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severe Owners of the 2019 Jeep Cherokee have filed 31 NHTSA complaints about the airbags, typically surfacing around 22,000 miles at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
| Model year | airbags complaints |
|---|---|
| 2015 Cherokee | 29 |
| 2016 Cherokee | 23 |
| 2017 Cherokee | 19 |
| 2018 Cherokee | 10 |
| 2019 Cherokee (this page) | 31 |
| 2020 Cherokee | 6 |
| 2021 Cherokee | 6 |
| 2022 Cherokee | 3 |
Among the 9 model years of Jeep Cherokee in our records for airbags problems, this one ranks #2 by owner-complaint volume.
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.
full bulletin at NHTSA ↗Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P1D83 - Implausible Engine Oil Temperature Signal Received. P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control
full bulletin at NHTSA ↗Safety Recall Communication ? Continental Tire the Americas, LLC (?CTA?) Campaign #21T-001
full bulletin at NHTSA ↗Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P2610 - PCM Internal Engine Off Timer Performance. P06EF - Engine Restart Performance. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system. C1252 - Vacuum Pump Control Circuit - Performance Or Incorrect Operation. P06DA - Engine Oil Pressure Control Circuit. P06DD - Engine Oil Pressu
full bulletin at NHTSA ↗Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition:Engine Start/Stop inoperative. Remote start inoperative(South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal respons
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
Owners of 2019 Jeep Cherokees describe two distinct airbag failure patterns. The primary concern is non-deployment during collisions. Multiple owners report impacts at highway speeds (35–60 mph) and T-bone crashes where front, side, or lower airbags failed to inflate or deployed so slowly they provided no protection. Several owners sustained serious injuries as a result—skull fractures, concussions, knee damage from airbag deployment itself, head and shoulder trauma. One owner reported a driver-side airbag deploying too slowly after a three-vehicle chain-reaction crash, leaving them with bruising and chemical burns from the powder.
The second issue is the airbag warning light illuminating intermittently or staying on continuously—sometimes accompanied by a "Service Airbag System" message—without any actual collision. Owners report the light appearing while driving, resetting after engine restart, or persisting despite dealer diagnostics. Some dealerships found pinched wires or suspected loose connections; others could not recreate the fault. This warning light creates safety anxiety because owners cannot confirm whether their airbags will function in a crash.
A smaller group reported parts-availability delays tied to NHTSA campaign 19V449000 (a Takata recall), with dealerships unable to obtain repair parts for weeks or months. One owner also reported an airbag becoming physically detached or sagging in the dash, quoted $800 for repair plus a diagnostic fee.
Same Jeep Cherokee airbags reports on nearby years: 2016 · 2017 · 2018
Front upper and lower airbags do not deploy, deploy very slowly, or fail to fully inflate during frontal collisions at highway speeds.
When: During collisions; mileage not specified by most reporters
Symptoms owners cite: No airbag deployment during frontal impact; Slow or incomplete airbag inflation; No forward-collision warning activation in some cases
Repairs/costs cited: Vehicles totaled; no repair costs reported. One owner mentioned driver-side airbag deployment caused ACL injury (possible Takata airbag issue).
Recalls/TSBs owners mention: Campaign 19V449000 (Takata airbags) referenced by one owner; dealer confirmed no recall associated with VIN in another case.
Side-impact and lower front airbags do not deploy during T-bone crashes or side-swipe collisions despite significant damage.
When: During side-impact collisions
Symptoms owners cite: No airbag deployment on struck side; Head and shoulder trauma from impact with interior; Collision sensor did not activate
Repairs/costs cited: Vehicles totaled. One owner reported upper-body trauma due to lack of airbag protection.
Airbag warning light turns on and off intermittently while vehicle is in motion, sometimes accompanied by a 'Service Airbag System' message, without any collision or obvious trigger.
When: While driving; mileage ranges from 6,000 to 74,000
Symptoms owners cite: Airbag warning light on and off intermittently; Light remains on during city driving or highway driving; Resets after engine restart (temporary); Light may reappear after days or weeks; 'Service Airbag System' message on display
Codes mentioned: Airbag system fault (unspecified)
Repairs/costs cited: One dealer suspected pinched wire and repaired, but light returned within 2 days. Dealerships unable to reproduce the fault during diagnostics, citing intermittent nature.
Recalls/TSBs owners mention: No recalls confirmed for these cases; NHTSA campaign 19V449000 (Takata) applies to some 2019 Cherokee units but parts unavailable at dealerships.
Airbag warning light stays on continuously without intermission, signaling a persistent system fault.
When: At various mileages (6,000 miles reported in one case)
Symptoms owners cite: Airbag warning light will not turn off; Light illuminates at startup and remains lit during operation
Codes mentioned: Airbag module defect suspected
Repairs/costs cited: One owner reported dealer diagnosis of defective onboard airbag control module that 'possible would not have worked in an accident.'
Owners notified of NHTSA recall campaign 19V449000 for airbags but dealerships unable to obtain replacement parts, delaying repair indefinitely.
When: Recall notification received; no failures yet reported by these owners
Symptoms owners cite: Recall notification issued; No parts available at dealership; Excessive wait time for recall repair (weeks to months)
Repairs/costs cited: Multiple dealerships (Naples Chrysler Jeep, Bill Volz Westchester Chrysler Jeep) confirmed parts not in stock; manufacturer could not confirm availability date.
Recalls/TSBs owners mention: NHTSA Campaign 19V449000 (Takata airbags); manufacturer notified but could not provide parts-availability timeline.
Passenger-side lower airbag falls out or becomes visibly separated from its housing in the dash.
When: At approximately 11,345 miles
Symptoms owners cite: Airbag visible or falling out of dash; Physical detachment of airbag module
Repairs/costs cited: Quoted $800 for repair plus $122.99 diagnostic fee; dealer stated not covered under warranty.
When airbag deploys, it causes serious injury instead of protecting occupant. One owner reported knee airbag blew out ACL, requiring cadaver graft surgery.
When: During deployment in collision at unspecified speed
Symptoms owners cite: Airbag deployed but caused injury instead of protection; ACL rupture from knee airbag; Multiple leg injuries from deployment
Repairs/costs cited: Owner required ACL reconstruction surgery using cadaver graft. Takata airbags noted as 'exploding when deployed.'
Recalls/TSBs owners mention: Takata brand recall referenced; owner's understanding is that Takata airbags are subject to recall.
Synthesized from 31 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
It's a meaningful issue. 31 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
Across the 8 complaints that reported odometer mileage, most airbags failures cluster between 10,000 and 74,000 miles, with the median around 22,000. A quarter of owners report trouble before 10,000; a quarter make it past 74,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.