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ProblemsByVin File / 2020-CHEVROLET-TRAVERSE NHTSA data synced 9 hours ago
2020 · Chevrolet

Chevrolet Traverse problems

209 owner complaints and 4 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
6.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
4
Severe
0
Moderate
Should you avoid this 2020 Traverse?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

engine
65 reports · fails ~77,810 mi · avg $3,100
moderate
powertrain
33 reports · fails ~65,075 mi · avg $2,500
moderate
electrical
23 reports · fails ~49,050 mi · avg $850
severe
steering
7 reports · fails ~4,500 mi · avg $700
severe
seatbelts
6 reports · fails ~15,910 mi · avg $500
severe
airbags
5 reports · fails ~44,100 mi · avg $1,100
severe
suspension
5 reports · fails ~44,036 mi · avg $900
moderate
brakes
4 reports · fails ~10,992 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 Traverse's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2020 Traverse?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Traverse · powertrain
The flywheel teeth broke off and became jammed in the starter, which apparently caused a short to the fuse block. The dealership hasn’t commented on exactly what the root cause was though for why that may have happened. I don’t have the original part(s) but the dealer might. I…
2020 Traverse · engine
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving at various speeds, the vehicle made a loud abnormal sound. Additionally, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where…
12/28/2023 · at 78,000 mi · NHTSA ODI #11562427.0 · see engine pattern →
2020 Traverse · engine
The exhaust bracket on the front broke, and caused my catalytic converter to crack and have an exhaust leak. I’ve talked to different exhaust places and said it is common in the 2020 traverses. The car is running rough.
2020 Traverse · powertrain
When shifting from drive to reverse, or park to reverse, the transmission will not engage right away. The vehicle will roll forward or backwards until the transmission engages into reverse. This will happen when the vehicle is in motion at very low speeds (1-2 MPH) and also…
12/23/2020 · at 3,300 mi · NHTSA ODI #11384744.0 · see powertrain pattern →
View all 209 owner complaints →
Had a problem with your 2020 Chevrolet Traverse? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 4

severe NHTSA 20V446000 July 30, 2020

General Motors, LLC

If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Fix: GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
severe NHTSA 20V639000 October 15, 2020

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles

Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
severe NHTSA 19V643000 September 6, 2019

General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles

A crack in the frame rail may reduce crash performance, increasing the risk of an injury.

Fix: GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.
View all 4 recalls →

Common questions

Is the 2020 Chevrolet Traverse reliable?

It's got known weak points. With a reliability score of 6.6 out of 10 based on 209 owner complaints filed with NHTSA, the 2020 Chevrolet Traverse has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2020 Chevrolet Traverse?

The 2020 Chevrolet Traverse is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.6/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2020 Chevrolet Traverse?

Based on NHTSA records, the most-reported issue is engine, with 65 complaints filed. Typical failure occurs around 77,810 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 77,810 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Traverse has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Chevrolet Traverse?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 209 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 9 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/Chevrolet/Traverse. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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