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369 owner complaints and 9 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Below average for the segment. Multiple systems have recurring complaints.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model , showing up around 59,186 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 9 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.4/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
Tl* the contact owns a 2020 Ford expedition. The contact stated that while the vehicle was stationary in the driveway after being started remotely, while entering the vehicle, the contact stated that the rear windshield shattered independently. The contact called mainer Ford…
The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH the "Power Train malfunction" warning light illuminated on the instrument panel as the vehicle went into LIMP mode. The contact stated that the vehicle would fail to accelerate when the accelerator…
On Monday, December 16, 2024 I brought my vehicle in for diagnostic services due to a 'metal on metal' noise causing a vibration in the gas pedal, and loss of power when vehicle reached 2000 rpms. This vehicle is hazardous to drive and leaves the vehicle behind me without any…
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle jerked and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter. The contact…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ21002 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 5.4 out of 10 based on 369 owner complaints filed with NHTSA, the 2020 Ford Expedition has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2020 Ford Expedition is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 5.4/10 — around the segment average; 9 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 232 owner complaints filed. Typical failure occurs around 60,324 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 5.4 out of 10 on our NHTSA-based read of 369 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 60,324 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 232 complaints filed. Typical failure occurs around 60,324 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 60,324 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 369 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.