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ProblemsByVin File / 2020-FORD-EXPEDITION NHTSA data synced 4 days ago
2020 · Ford

Ford Expedition problems

344 owner complaints and 9 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
5.4 / 10

Below average for the segment. Multiple systems have recurring complaints.

0
Critical
9
Severe
0
Moderate
Should you avoid this 2020 Expedition?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

powertrain
219 reports · fails ~61,073 mi · avg $2,500
moderate
electrical
21 reports · fails ~59,186 mi · avg $850
severe
engine
16 reports · fails ~83,172 mi · avg $3,100
moderate
seatbelts
15 reports · fails ~71,000 mi · avg $500
severe
visibility
10 reports · fails ~32,186 mi · avg $350
moderate
body
9 reports · fails ~91,093 mi · avg $1,500
severe
airbags
5 reports · fails ~60,872 mi · avg $1,100
severe
brakes
4 reports · fails ~104,550 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2020 Expedition's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2020 Expedition?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2020 Expedition · visibility
Tl* the contact owns a 2020 Ford expedition. The contact stated that while the vehicle was stationary in the driveway after being started remotely, while entering the vehicle, the contact stated that the rear windshield shattered independently. The contact called mainer Ford…
12/30/2020 · at 18,000 mi · NHTSA ODI #11385617.0 · see visibility pattern →
2020 Expedition · powertrain
The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH the "Power Train malfunction" warning light illuminated on the instrument panel as the vehicle went into LIMP mode. The contact stated that the vehicle would fail to accelerate when the accelerator…
12/28/2021 · at 10,000 mi · NHTSA ODI #11445360.0 · see powertrain pattern →
2020 Expedition · engine
On Monday, December 16, 2024 I brought my vehicle in for diagnostic services due to a 'metal on metal' noise causing a vibration in the gas pedal, and loss of power when vehicle reached 2000 rpms. This vehicle is hazardous to drive and leaves the vehicle behind me without any…
2020 Expedition · engine
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the vehicle jerked and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed catalyst converter. The contact…
12/27/2024 · at 20,000 mi · NHTSA ODI #11632736.0 · see engine pattern →
View all 344 owner complaints →
Had a problem with your 2020 Ford Expedition? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 9

severe NHTSA 20V574000 September 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles

In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.

Fix: Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.
severe NHTSA 20V366000 June 23, 2020

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles

An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Fix: Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
severe NHTSA 25V197000 May 23, 2025

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles

Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.

Fix: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
View all 9 recalls →

Under investigation 1 open at NHTSA

RQ Back Over Prevention › Sensing System · opened August 2021

NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ21002 on NHTSA →

How NHTSA investigations work, and what's open now →

Common questions

Is the 2020 Ford Expedition reliable?

It's got known weak points. With a reliability score of 5.4 out of 10 based on 344 owner complaints filed with NHTSA, the 2020 Ford Expedition has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2020 Ford Expedition?

The 2020 Ford Expedition is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 5.4/10 — around the segment average; 9 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2020 Ford Expedition?

Based on NHTSA records, the most-reported issue is powertrain, with 219 complaints filed. Typical failure occurs around 61,073 miles. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 61,073 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Expedition has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 Ford Expedition?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 344 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 4 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2020/Ford/Expedition. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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