When you go over a bump you have a loud hollow thump or bang coming from the rear suspension its not your normal noise from a bump their are 2 diffrent sounds 1 is normal the 2nd doesnt belong their. Something is loss or not sitting correctly you can even hear it louder if you sit in the back if you remove the spare tire its even louder & more distink its been to the dealer 2times now once over…
2021 Jeep Grand Cherokee suspension problems
severe 17 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Complaints
17
Recalls
0
Avg fix
$900
1crash
What stands out
No new NHTSA suspension complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
What owners are reporting 1 most recent
Had suspension trouble with your 2021 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2021 Jeep Grand Cherokee?
It's a meaningful issue. 17 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Based on the 17 complaints filed, suspension issues most often appear around 42,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2021/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.