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2023 Jeep Grand Cherokee suspension problems

moderate 42 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →

Complaints
42
Recalls
3
Avg fix
$900
What stands out

Of the 16 model years of Jeep Grand Cherokee we track for suspension problems, this one carries the most owner complaints on file — 42.

All 3 active suspension recalls on this vehicle land at critical or severe — none classified moderate.

Related recalls

severe NHTSA 23V413000 June 8, 2023

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles

Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Fix: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
severe NHTSA 24V132000 February 22, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles

A loss of vehicle control increases the risk of a crash.

Fix: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
severe NHTSA 26V051000 January 29, 2026

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles

Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

Fix: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

What owners are reporting 0 most recent

Had suspension trouble with your 2023 Jeep Grand Cherokee? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the suspension problem on the 2023 Jeep Grand Cherokee?

It's a documented issue but not catastrophic. 42 complaints have been filed. Repairs average $900 and most owners catch it before it causes a breakdown.

At what mileage does the suspension typically fail?

Based on the 42 complaints filed, suspension issues most often appear around 28,760 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to suspension?

Yes — 3 active recall(s) cover suspension issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2023/Jeep/Grand Cherokee. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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