Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear
full bulletin at NHTSA ↗2022 Jeep Grand Cherokee cruise control problems
severe 10 complaints filed with NHTSA · avg repair $600 · see cruise control across all vehicles →
Complaints
10
Recalls
0
Avg fix
$600
2crashes
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Flash: Powertrain Control Module (PCM) Updates Customers or technician may experience one or more of the following: ? **The engine oil life displayed on Instrument Panel Cluster (IPC) drops down too fast when the engine oil dilution reaches high level without the ability to recover. ? Incorrect reporting of fuel tank high pressure sensor value on wiTECH and Freeze Frame. ? The fuel door will get locked in the event of a leak failure.** ? Engine must be started twice to achieve drive ready (at low temperatures around -30°C, -22°F) when the vehicle was entered and started quickly. ? ?Performance Limited, Service Fuel System? message displayed while driving. ? Unable to enter electric mode driv
full bulletin at NHTSA ↗GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners describe a range of cruise-control and hybrid-system malfunctions that create genuine safety hazards. Adaptive cruise control and drive-assist systems unexpectedly apply brakes hard with no traffic threat in sight, while standard cruise-control buttons continue changing speed even after being released, sometimes accelerating past 90 mph without stopping.
One owner's vehicle lost all electrical power while traveling 65 mph on the freeway, leaving them without power steering or hazard lights. Another experienced a complete brake failure in cold weather (-19°F) while in electric Save mode. Several owners report uncontrolled acceleration—one when shifting into Drive or Reverse, another during parking.
Hybrid-specific problems include the vehicle failing to accelerate under electric power until the pedal is fully depressed, and total power loss with multiple dashboard errors occurring days after a hybrid battery recall service. A front camera system malfunction disables cruise control, blind spot monitoring, lane keep, and emergency automatic braking all at once.
Dealers have been unable to fix the ACC braking issue after multiple repair attempts and visits spanning weeks. The front camera system has stumped both the dealership and Jeep's involvement.
Failure modes owners describe
Adaptive cruise control unwanted braking
Adaptive cruise control triggers sudden, violent braking when passing large vehicles (trucks) with no imminent threat detected. Occurs repeatedly without warning.
When: During highway passing maneuvers
Symptoms owners cite: Violent brake application with no obstacle ahead; No warning before braking event; Happens consistently when passing trucks while ACC engaged
Repairs/costs cited: Attempted repairs by selling dealer and two additional dealerships unsuccessful after multiple visits; no resolution after 9+ days at shop
Recalls/TSBs owners mention: Jeep Customer Care directed owner to different dealership for second opinion
Cruise control speed overshoot on button release
When holding +/- button to adjust cruise speed by more than 1 mph increments, releasing the button does not stop the speed change. Vehicle continues accelerating or decelerating until cruise is turned off, cancelled, or brakes are applied.
When: Every time the control is held and released
Symptoms owners cite: Speed continues changing after button release; Vehicle does not recognize new speed command; Continued acceleration past intended set point (tested up to 90 mph from 35 mph)
Uncontrolled acceleration from park and reverse
Vehicle unexpectedly accelerates at high engine speed when placed in Drive or Reverse from Park, requiring hard braking to control. Engine races as if at full throttle.
When: First occurrence after 4/20/2024 recall inspection
Symptoms owners cite: Immediate high-speed acceleration when shifting to Drive; Engine races at high RPM in Reverse; Engine continues revving while in Park
Repairs/costs cited: Requires dealership inspection
Recalls/TSBs owners mention: Vehicle had recent recall inspection performed 4/20/2024
Electric motor acceleration failure in hybrid mode
Vehicle fails to accelerate under electric power when in E-mode. Requires pressing accelerator pedal to floor before internal combustion engine engages to provide acceleration.
When: After 68C recall performed 1/13/2024; has occurred twice so far
Symptoms owners cite: No acceleration response to gentle accelerator pedal input; Delayed acceleration response (two separate incidents); Requires full pedal depression to trigger ICE engagement; Potential highway safety hazard when merging
Repairs/costs cited: No warning lights displayed; electric mode temporarily unavailable when ICE kicked in
Recalls/TSBs owners mention: 68C recall performed 1/13/2024; issue not yet reproduced by dealer or inspected
Unexpected brake application with drive assist engaged
Drive assist function (adaptive cruise and lane keep) triggers sudden braking with no imminent traffic hazard or obstacle for more than half a mile ahead.
When: During highway driving with drive assist active
Symptoms owners cite: Sudden quick brake deployment with no threat; False braking without cause; Dangerous to following traffic
Brake failure at low temperature in hybrid electric mode
Anti-lock braking system did not function properly in electric Save mode during cold weather (-19°F). Vehicle impacted another vehicle three times despite applying brakes at safe following distance.
When: At -19°F in electric Save mode during car wash trip
Symptoms owners cite: Brake system unresponsive or ineffective; ABS did not prevent collision; Multiple impacts with preceding vehicle
Repairs/costs cited: Vehicle impounded by police; no airbag deployment
Power loss while driving on freeway
Vehicle loses all electrical power while driving at highway speed (65 mph), resulting in loss of power steering and inability to activate hazard lights.
When: While traveling at 65 mph on freeway
Symptoms owners cite: Complete loss of electrical power; No power steering; Unable to activate hazard lights; Difficult to reach shoulder safely
Repairs/costs cited: Vehicle towed to dealership; not currently drivable
Front camera system malfunction disabling safety systems
Front camera system failure disables multiple driver-assistance and safety systems. Cruise control, blind spot monitoring, lane keep system, and emergency automatic braking all shut off when camera malfunctions.
When: Started at approximately 1800 miles
Symptoms owners cite: Multiple dashboard warning lights; Cruise control shut off; Blind spot monitoring disabled; Lane keep system disabled; Emergency automatic braking disabled
Repairs/costs cited: Dealership replaced multiple parts but unable to recalibrate; in shop multiple times since 5/13/2022
Recalls/TSBs owners mention: Jeep involved but unable to resolve the malfunction
Unintended acceleration during parking
Vehicle unexpectedly accelerates while being parked into a driveway, resulting in collision with a building.
When: During parking maneuver in driveway
Symptoms owners cite: Unintended full acceleration; Vehicle struck structure
Loss of power and system errors after hybrid battery recall
After receiving hybrid system battery recall service, vehicle loses power while driving. Multiple dashboard errors display including parking brake warning. Vehicle requires restart and switching to E-save mode to continue operation.
When: Days after hybrid battery recall service
Symptoms owners cite: Loss of propulsion while driving; Multiple dashboard error messages; Parking brake warning displayed incorrectly; Vehicle only rolled after power loss
Repairs/costs cited: E-save mode enabled completion of drive; issue resolved after vehicle restart
Recalls/TSBs owners mention: Vehicle had recent recall fix for hybrid system battery
Synthesized from 10 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had cruise control trouble with your 2022 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2022 Jeep Grand Cherokee?
It's a meaningful issue. 10 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2022/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.