GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
full bulletin at NHTSA ↗2023 Jeep Grand Cherokee cruise control problems
severe Owners of the 2023 Jeep Grand Cherokee have filed 7 NHTSA complaints about the cruise control at roughly $600 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See cruise control across all vehicles →
Complaints
7
Recalls
0
Avg fix
$600
| Model year | cruise control complaints |
|---|---|
| 2019 Grand Cherokee | 7 |
| 2020 Grand Cherokee | 7 |
| 2021 Grand Cherokee | 6 |
| 2022 Grand Cherokee | 10 |
| 2023 Grand Cherokee (this page) | 7 |
| 2024 Grand Cherokee | 5 |
1crash
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Passenger Front Door Speaker Is Inoperative. B1404-1A Front Right Audio Speaker Output-Circuit Resistance Below Threshold Set In The Radio
full bulletin at NHTSA ↗Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors.
full bulletin at NHTSA ↗Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after ca
full bulletin at NHTSA ↗Gap At Front Door Panels Either or both front door inside trim panels are loose or have a gap at the doors. This bulletin involves re-securing the front door trim panels to the doors.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Had cruise control trouble with your 2023 Jeep Grand Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2023 Jeep Grand Cherokee?
It's a meaningful issue. 7 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Based on the 7 complaints filed, cruise control issues most often appear around 11,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2023/Jeep/Grand Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.