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ProblemsByVin Index / 2023-HYUNDAI-PALISADE / COMPLAINTS
Full complaint record · NHTSA

2023 Hyundai Palisade owner complaints

375 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

seatbelts 5 complaints shown

46 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
12/24/2023 ODI #11561734.0

The seat belt for the driver seat spontaneously unbuckles while the car is in motion. After fastening the buckle, the buckle disengages while driving, with no warning or provocation. This has happened 3 times on the driver seat and once on the 2nd row captain chair. The dealership has offered to inspect and replace all the buckles. The car has 10k miles and is 8 months old.

12/22/2025 ODI #11706571.0

The seatbelt not only doesn’t buckle on multiple attempts, it has become unbuckled while driving, after knowingly securing it. The dealership says there is a fix but it is back ordered, I have been driving an unsafe vehicle for 2 months and Hyundai has done nothing to ensure my safety.

12/22/2023 ODI #11561483.0

The contact owns a 2023 Hyundai Palisade. The contact stated that while occupying the front passenger's seat and buckling the seat belt, the seat unbuckled independently. The contact stated that the failure had been recurring. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown

12/16/2025 ODI #11705381.0

I am filing a formal safety complaint regarding an open safety recall involving the rear seatbelts in my 2023 Hyundai Palisade. One of the rear seatbelts will not latch at all, despite following all manufacturer-recommended troubleshooting steps. This defect directly impacts child passenger safety. I have two young children who use forward-facing car seats that require a functional vehicle seatbelt. Because the seatbelt does not latch, I am unable to safely install a forward-facing car seat in this position. Hyundai has issued a recall but states that no remedy or repair will be available until January, leaving my family without a safe seating position for my child for several months. The dealership has provided no interim solution, loaner vehicle, or alternative safety accommodation. Th

12/11/2025 ODI #11704485.0

Subject: Urgent Formal Complaint – Vehicle Withheld, Recall Delays, Inadequate Rental, and Financial Damages Good morning, VIN number [XXX] Hyundai Palisade 2023 I am writing to file a formal complaint regarding the handling of my Hyundai Palisade, which has now been at the dealership for 15 days without a clear timeline for return. My vehicle’s battery is damaged and is covered under warranty. However, when I brought it in, I was informed that the battery could not be replaced until the recalls on my vehicle were repaired. Despite this requirement, the dealership does not have the parts necessary to complete the recall repairs, and I have been left without my vehicle indefinitely because the parts are on backorder. During this time, I have been deprived of the full use and convenience of

visibility 5 complaints shown

59 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/17/2022 ODI #11497845.0

Had my vehicle for eight days and my front windshield had a crack with no apparent force as it was parked. As well as second row windows appear to be discolored.

12/11/2023 ODI #11559612.0

Driving on the interstate and sunroof just exploded. Sounded like a shotgun going off. Some glass entered the passenger compartment and went down the back of my sweater. Traffic was light and no other vehicle was close to me. Have only had the vehicle for 11 months and never have opened the sunroof. Dealer was unsure of warranty coverage. I do consider this a safety risk as the sound startled me.

12/08/2022 ODI #11496587.0

Middle-row windows are hazy. Hard to see out of when the sun is out.

12/07/2022 ODI #11496358.0

The acoustic laminated windows in the second row are hazy, especially in direct sunlight. IT appears to be an issue with the laminate and factory tint together, as my third row- non laminated windows are clear. This causes visibility issues in the back windows/blind spots as there is not a clear view from these windows. Dealer installed tint on the front windows (which are also acoustic laminated) also causes a slight haze, but the effect is much less so because those are only 35% tint. The darker factory tint in the middle row windows is by far the worst as far as haze is concerned.

12/05/2023 ODI #11558606.0

Recalls not being done! I am writing to complain about the inadequate and unsatisfactory service I received from the Temecula Hyundai service department on several occasions. The last one crossed the line and is a cause of concern; a huge safety and liability issue. On July 20, 2023 I brought my vehicle in for the driver wiper recall. I was told it was done and it reflected on my profile. After repeated incidents at this location I decided to get my vehicle serviced at a different location. On November 16, 2023, I dropped my vehicle off for the electric oil pump recall where they also suggested to address the windshield wiper. I told them that had been taken care of at the Temecula dealership but they proceeded to show me that while they logged the work in the system, the job was never com

other 3 complaints shown

12/14/2023 5,800 mi Crash ODI #11560149.0

The contact owns a 2023 Hyundai Palisade. The contact stated while driving at approximately 4 MPH as he was turning onto a main road, the vehicle slid on a patch of ice and slid across the roadway. The contact stated he had crashed into the curb on the opposite side of the road with his front passenger side tire and came to a stop. The contact stated that there was no damage, however, the steering wheel was off-center at 45 degree to the left. The contact stated that he could steer the vehicle in a straight line, but the steering wheel was at a 45-degree angle, as if he was turning to the left. The contact stated that after the crash numerous warning lights were illuminated. The contact drove the vehicle to a local dealer who determined that the front passenger side tie rod was bent and th

12/03/2025 Crash ODI #11702723.0

I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.

11/28/2023 ODI #11557279.0

This happened several times: When I drive my 2023 Palisade with Speed Limit Assist engaged, the computer frequently out of the blue detects 25 or 30-mile speed limited signs that are not there and abruptly changes the speed down to 25 or 30 miles per hour. This has nearly caused two accidents as I was driving with 60 miles per hour and the Palisade suddenly slowed down to 30 miles per hour and drivers were only narrowly able to avoid hitting the rear of my car. This is dangerous and needs to be addressed before someone gets hurt or killed. I will report this one NHTSA and Consumer Reports. Please get back with me as soon as possible. I reported this to Hyundai as well. Case number: 22178478

suspension 2 complaints shown

20 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/23/2025 ODI #11706782.0

I was at work and went to move my car in our parking garage. I hit a bump and my front tires started to shake along with my steering wheel, and my brakes wouldn't work. I briefly lost total control over the brakes, steering wheel and tires causing me to almost hit a parked vehicle before everything self corrected. No alerts came on. I recently was hit on my rear passenger side and had repairs done to my vehicle. I had also experienced this shortly after I purchased the car and the dealership supposedly fixed the issue. I’m not shew if the wreck causes this issue to malfunction again or what, but this isn’t safe. I just reported the issue to the collision center that recently repaired my vehicle. Waiting on a response.

12/11/2025 ODI #11704435.0

I am experiencing recurring failure of the rear self-leveling shock absorbers on my 2023 Hyundai Palisade Calligraphy. This is a repeat failure after a warranty repair approximately 10 months ago in which both rear shock absorbers were replaced along with the upper insulators per TSB 22-SS-001H. Current Symptoms: The noise occurs on both sides, primarily at lower speeds (under 20 mph), and is most noticeable when the vehicle is turning and weight transfers off a wheel, or when encountering a series of small, sharp impacts. The noise does not occur consistently with every bump but appears related to suspension unloading. Abnormal "pogo-ing" behavior: On smooth road surfaces at speeds between approximately 5-20 mph (such as in slow traffic on freshly paved roads), the rear of the vehicle

steering 1 complaint shown

16 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/18/2023 ODI #11560639.0

Car brakes try to lock when going over certain potholes or speed bumps and brakes seem faulty

cruise control 1 complaint shown

8 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
12/09/2022 ODI #11496724.0

The vehicle is shutting off while in transit. All warning lights come on and the parking break engages. Dealership says no error codes recorded and can’t recreate. Issue captured on video.

body 1 complaint shown

8 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/08/2022 ODI #11496674.0

A small pin hole in the second row passenger side door arm rest. Also a crack on the window pan trim cover panel on the same door.

lighting 1 complaint shown

12/04/2025 ODI #11703060.0

The headlights are fogging up on the inside of headlight with condensation. This problem will lead to two issues. The ability to see at night and I believe the plastic lens will become damaged over time. My friend who has the same type of vehicle including year has the same issue. His vehicle was in a accident. The part for the headlight was $1500. I looked inside the headlight and their are packages of Dri-eaz to absorb the condensation. Since these packages will only absorb for a limited time the issue appears will only get worse and the Manufacture must have know of this issue.

brakes 1 complaint shown

66 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/02/2025 ODI #11702402.0

Under normal braking pressures, crossing uneven surfaces, even as normal as markings painted on the road surfaces will result in the abs intervening to a degree beyond what is necessary or safe. No warning lamps or indicators are illuminated, but when this happens, you can hear and feel exaggerated feedback through the brake pedal. The problem has not been able to be replicated by a dealer, but this unnecessary intervention by the abs system dramatically increases stopping distances, resulting in dangerous situations such as rolling through a stop sign into oncoming traffic, or into the rear of the vehicle in front of you. Typically when this problem occurs, the abs will not stop interfering until the brake pedal is completely released and reapplied. The problem has been inspected by a dea

Showing 300 of 375 total complaints. The full federal record is available at nhtsa.gov/vehicle/2023/Hyundai/Palisade#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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