Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate
A fire while parked or driving can increase the risk of injury.
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The 2016 Jeep Cherokee has 1,412 NHTSA owner complaints on file — not a small number. 9 active recall campaigns.
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Across the NHTSA owner-complaint record for this vehicle, the earliest problems cluster around 15,400 miles (lighting). The first failure owners report as severe is body, around 24,385 miles at roughly $1,500 to put right.
| System | Typically shows around | Typical repair | Owner reports |
|---|---|---|---|
| lighting | 15,400 mi | ~$250 | 14 |
| bodysevere | 24,385 mi | ~$1,500 | 18 |
| cruise controlsevere | 33,506 mi | ~$600 | 29 |
| suspensionsevere | 39,279 mi | ~$900 | 14 |
| wheels | 43,375 mi | ~$400 | 8 |
| engine | 46,805 mi | ~$3,100 | 137 |
| steeringsevere | 47,410 mi | ~$700 | 54 |
| electrical | 49,615 mi | ~$850 | 205 |
| brakessevere | 49,810 mi | ~$450 | 39 |
| airbagssevere | 52,891 mi | ~$1,100 | 24 |
| powertrain | 54,494 mi | ~$2,500 | 615 |
| visibilitysevere | 55,532 mi | ~$350 | 8 |
Mileage figures are averages across owner complaints filed with NHTSA, not a manufacturer schedule or a prediction for any individual vehicle. Complaints are owner-submitted and unverified, and owners who have no trouble rarely file — so this shows where and when problems cluster, not how likely they are. Repair costs are estimates. Federal records as of October 2026.
The 2016 Jeep Cherokee has 1,412 NHTSA owner complaints and 9 recalls on file (U.S. federal records, as of October 2026). The most-reported system is powertrain at 615 complaints, typically surfacing around 54,494 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2014 Cherokee | 2,650 | 13 |
| 2015 Cherokee | 1,792 | 11 |
| 2016 Cherokee (this page) | 1,412 | 9 |
| 2017 Cherokee | 1,337 | 6 |
| 2018 Cherokee | 688 | 7 |
| 2019 Cherokee | 1,668 | 11 |
Below average for the segment. Multiple systems have recurring complaints.
Repair exposure runs above average — only with money set aside and eyes open.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2016 Jeep Cherokee SUV 2WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: steering is flagged severe on this model , showing up around 47,410 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 9 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 4.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn’t find anything wrong with the transmission. Started losing power and hesitation became worse while in…
When driving my 2016 Jeep cherokee the vehicle has died out completely on me in the middle of driving. While driving there is a ding noise followed by a message on my dash board that says put car in park then switch into gear, when I am already in drive and driving then the car…
Purchased vehicle on 12/14/2015. On 1/25/17, at 17,000 miles the vehicle stalled while driving through an intersection. It was raining heavily and causing a traffic issue. Law enforcement had to be called to re-direct traffic. Since the first stall, the vehicle has been to…
Service 4wd warning light illuminated. Google search for recall indicated that 2016 Jeep Cherokees had a recall for this problem. However, our specific VIN was not part of recall. When calling the manufacturer, I was advised that if the dealership could verify our vehicle was…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A fire while parked or driving can increase the risk of injury.
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. EA21002 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 4.8 out of 10 based on 1,412 owner complaints filed with NHTSA, the 2016 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2016 Jeep Cherokee is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Steering: 54 complaints, classified severe, failures cluster 20,673–60,000 mi; Brakes: 39 complaints, classified severe, failures cluster 23,690–79,000 mi; Reliability score 4.8/10 — below the segment average; 9 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 615 owner complaints filed. Typical failure occurs around 54,494 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 4.8 out of 10 on our NHTSA-based read of 1,412 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 54,494 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 615 complaints filed. Typical failure occurs around 54,494 miles. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 54,494 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,412 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.