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ProblemsByVin File / 2017-JEEP-CHEROKEE
2017 · jeep

jeep Cherokee problems

3 safety recalls. 1,312 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.0 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
3
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

powertrain
611 reports · avg $2,500
moderate
electrical
224 reports · avg $850
moderate
engine
104 reports · avg $3,100
moderate
steering
45 reports · avg $700
moderate
brakes
23 reports · avg $450
severe
cruise control
23 reports · avg $600
moderate
airbags
18 reports · avg $1,100
severe
suspension
13 reports · avg $900
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2017 Cherokee · electrical Crash
I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down Bach shoulder head injury and left leg all on the left side .y mirror wouldn't call 911 I have photos
12/31/2023 · NHTSA ODI #11562808.0
2017 Cherokee · powertrain
AT 9000 MILES THE SERVICE SHIFTER MESSAGE CAME ON WHILE DRIVING FROM CARTHAGE TO GALVESTON TEXAS CONTACTED A LOCAL DEALER AND WAS TOLD DONT PLACE IN PARK TO TAKE IT TO THE DEALERSHIP DROVE IT BACK TO MARSHALL TEXAS TO DEALERSHIP AND THEY SAID THEY WERE HAVING PROBLEMS WITH THE…
12/31/2018 · NHTSA ODI #11164178.0
2017 Cherokee · electrical
SERVICE ENGINE LIGHT IS COMING ON. WE JUST BOUGHT THIS ON 12/28/2019 WITH 46198 MILES. SIFTER ISSUES. LIGHT CAME ON AS DRIVING DOWN THE HIGHWAY AT NORMAL SPEED.
12/30/2019 · NHTSA ODI #11291987.0
2017 Cherokee · powertrain
TRANSMISSION WILL NOT UPSHIFT AND ENGINE CHECK LIGHT ON. VEHICLE HAS 13,000 MILES. SECOND TIME THIS HAS HAPPENED. FIRST TIME NO RESOLUTION AT 6500 MILES. PROBLEMS RELATED TO WIRING HARNESS THIS TIME ACCORDING TO DEALER, APPARENT COMMON PROBLEM BUT NO RECALLS..
12/30/2019 · NHTSA ODI #11292081.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 3

severe NHTSA 23V302000 27/04/2023

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Fix: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
severe NHTSA 20V343000 11/06/2020

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU)

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
severe NHTSA 16V799000 02/11/2016

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016

If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.

Fix: Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.

Common questions

Is the 2017 Jeep Cherokee reliable?

It's got known weak points. With a reliability score of 6.0 out of 10 based on 1,312 owner complaints filed with NHTSA, the 2017 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2017 Jeep Cherokee?

Based on NHTSA records, the most-reported issue is powertrain, with 611 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Jeep Cherokee has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Jeep Cherokee?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,312 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 15 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with jeep. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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