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ProblemsByVinFile / 2017-JEEP-CHEROKEENHTSA data synced 1 day ago
Jeep
2017 Jeep Cherokee problems
The 2017 Jeep Cherokee has 1,325 NHTSA owner complaints on file — not a small number. 6 active recall campaigns.
The 2017 Jeep Cherokee has 1,325 NHTSA owner complaints and 6 recalls on file (U.S. federal records, as of August 2026). The most-reported system is powertrain at 621 complaints, typically surfacing around 54,323 miles (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
Below average for the segment. Multiple systems have recurring complaints.
0
Critical
6
Severe
0
Moderate
Should you avoid this 2017 Cherokee?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 5.4/10 — around the segment average
6 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
4 / 5 overall
Overall★★★★★4/5
Frontal crash★★★★★4/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2017 Jeep Cherokee SUV 4WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2017 Jeep Cherokee? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
powertrain — 621 owner reports
· tends to show around 54,323 mi · ~$2,500 to fix
electrical — 225 owner reports
· tends to show around 42,641 mi · ~$850 to fix
engine — 104 owner reports
· tends to show around 38,512 mi · ~$3,100 to fix
steering — 45 owner reports
· tends to show around 42,615 mi · ~$700 to fix
⚠ The one to take seriously: brakes is flagged
severe on this model
, showing up around 56,671 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 6 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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When owners report each system failing, in actual miles — so you can see what's likely behind you,
what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact
year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
What owners are saying
recent NHTSA-filed complaints · verbatim
2017 Cherokee· electricalCrash
I slide off the road and went into a ditch then rolled a dew times no airbags denied I was upside-down Bach shoulder head injury and left leg all on the left side .y mirror wouldn't call 911 I have photos
At 9000 miles the service shifter message came on while driving from carthage to galveston texas contacted a local dealer and was told dont place in park to take it to the dealership drove it back to marshall texas to dealership and they said they were having problems with the…
Service engine light is coming on. We just bought this on 12/28/2019 with 46198 miles. Sifter issues. Light came on as driving down the highway at normal speed.
Transmission will not upshift and engine check light on. Vehicle has 13,000 miles. Second time this has happened. First time no resolution at 6500 miles. Problems related to wiring harness this time according to dealer, apparent common problem but no recalls..
Had a problem with your 2017 Jeep Cherokee?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Fix: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Fix: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU)
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Fix: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
It's got known weak points. With a reliability score of 5.4 out of 10 based on 1,325 owner complaints filed with NHTSA, the 2017 Jeep Cherokee has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2017 Jeep Cherokee?
The 2017 Jeep Cherokee is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 5.4/10 — around the segment average; 6 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2017 Jeep Cherokee?
Inspect the powertrain first — it's the most-reported issue on this model, with 621 owner complaints filed. Typical failure occurs around 54,323 miles. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2017 Jeep Cherokee a good used car to buy?
It scores 5.4 out of 10 on our NHTSA-based read of 1,325 owner complaints. The main thing to watch is powertrain. Typical failure occurs around 54,323 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2017 Jeep Cherokee?
Based on NHTSA records, the most-reported issue is powertrain, with 621 complaints filed. Typical failure occurs around 54,323 miles. Average repair cost runs about $2,500 at an independent shop.
What's the most expensive thing that goes wrong?
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Typical failure occurs around 54,323 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Jeep Cherokee has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2017 Jeep Cherokee?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,325 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 1 day ago. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Jeep/Cherokee.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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