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ProblemsByVin File / 2016-KIA-SORENTO NHTSA data synced 8 hours ago
2016 · Kia

Kia Sorento problems

1,229 owners have filed defect reports on this one. That's not a small number. 4 active recall campaigns on file.

0 5 10
Reliability score
5.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
4
Severe
0
Moderate
Should you avoid this 2016 Sorento?
Avoid — the powertrain

The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Stories from the shop

If you’re looking at a 2016 Kia Sorento, the first and almost only question that matters is which engine is in it. Get that right and the rest of the car is a perfectly good family SUV. Get it wrong and you’ve bought one of the most documented engine failures of the last fifteen years.

The 2016 Sorento has over 1,200 NHTSA owner complaints and one of the weaker reliability scores in our database. It’s the first year of that generation, so some of that is launch-year teething. But the heavy part of it is the engine.

The 2.4L Theta II — number two on the list

If the Sorento has the 2.4L four-cylinder, that’s the Hyundai/Kia Theta II. It’s the second-worst platform in our entire database — over 24,000 owner complaints across the vehicles it went into. We wrote up why a handful of engines and transmissions account for most of the complaints and the Theta II is one of the biggest reasons that pattern exists.

It fails from rod-bearing oil starvation. The bearing wears, the engine starts knocking, and then it either spins a bearing or seizes outright — often well under 100,000 miles, sometimes with no warning a driver would recognize in time. In a fraction of cases it has led to engine fires.

Hyundai and Kia were hit with a large class-action settlement over this. That settlement is the single most important thing for a used buyer to understand, because it cuts both ways:

  • These engines frequently got replaced for free under the settlement. A 2016 Sorento with a documented engine replacement is, counterintuitively, often a safer buy than one with its original engine — the new unit is generally the improved part and the failure is behind it.
  • The settlement also added a lifetime engine warranty extension and a knock-sensor detection software update (KSDS) that monitors for the early signs and limits damage.

What you’ll see and hear

  • A deep knock or rod-knock from the bottom end, often louder on cold start, getting worse with rpm
  • Oil consumption climbing — having to add oil between changes
  • The oil light or a sudden loss of pressure
  • Engine seizure, sometimes preceded by very little warning

Should you buy one?

A 2016 Sorento 2.4 is buyable, but only on these terms:

  1. Confirm the engine. Was it ever replaced under the recall/settlement? Get the paperwork. A replaced engine with documentation is the best-case version of this car.
  2. Confirm the KSDS software update was done. It’s free and it’s the early-warning system. No update is a red flag on an original engine.
  3. Get every document and keep it. The lifetime engine coverage follows the car. It’s worthless to you without the paper trail, and it’s a real asset if you ever sell.
  4. On an original-engine car with no KSDS and no records — walk. You’d be buying the number-two platform on our list with no safety net.

If it’s the 3.3L V6 (Lambda), that’s a completely different and far more durable engine — it does not share the Theta rod-bearing problem and isn’t on our list. On this generation, the V6 is the one to want by a wide margin.

The transmission, AWD, and the rest of the Sorento are ordinary and fine. This is an engine decision, full stop. Before you commit on a 2.4, it’s worth running the warranty math on it — the complaint data and the class-action coverage status genuinely change the answer here.

— Mark Driver

Top trouble spots 8 categories with 3+ complaints

engine
545 reports · fails ~89,414 mi · avg $3,100
moderate
powertrain
119 reports · fails ~69,410 mi · avg $2,500
severe
body
99 reports · fails ~47,607 mi · avg $1,500
severe
electrical
82 reports · fails ~57,659 mi · avg $850
severe
steering
80 reports · fails ~47,094 mi · avg $700
moderate
cruise control
47 reports · fails ~59,731 mi · avg $600
severe
lighting
45 reports · fails ~59,571 mi · avg $250
moderate
airbags
14 reports · fails ~65,615 mi · avg $1,100
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 Sorento's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2016 Sorento?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Sorento · electrical
The contact owns a 2016 Kia Sorento. The contact stated that while driving at 50 MPH and depressing the accelerator pedal, the vehicle speed decreased. The contact was able to pull into a parking lot safely. The contact attempted to restart the vehicle, but the vehicle failed to…
12/31/2025 · at 83,000 mi · NHTSA ODI #11708052.0 · see electrical pattern →
2016 Sorento · steering
Has a steering control issue. I am now on my 3rd steering columm replacement. They do not correct the sticky on center steering control issues. Kia has not come up with a workable solution for this. I have had it to 3 dealers so far. They all say the steering column needs to be…
2016 Sorento · engine
We have to constant add oil to the engine in between our 3000 mile oil changes, at least a quart or more. There are no oil leaks anywhere on the engine. The engine makes a loud "ticking" noise and doesn't have the power. The transmission also has issues shifting from 1st to 2nd…
2016 Sorento · engine
Driving on highway, vehicle lost power. Ultimate diagnosed as a seized engine. Car was towed to our mechanic. After contacting Kia, they had us tow it to a local Kia dealer. After they diagnosed the same seized engine, they said they would not pay for repair, despite their being…
View all 1,229 owner complaints →
Had a problem with your 2016 Kia Sorento? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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Active recalls showing 3 of 4

severe NHTSA 16V480000 June 29, 2016

Kia Motors America (Kia) is recalling certain model year 2016 Sorento vehicles

The improper weld may break, affecting the rear suspension alignment, thereby increasing the risk of a crash.

Fix: Kia will notify owners, and dealers will inspect the welds at the rear suspension cross-member, replacing the rear cross-member assembly, as necessary, free of charge. The recall began July 27, 2016. Owners may contact Kia Customer Service Department at 1-800-333-4542. Kia's number for this recall is SC137.
severe NHTSA 16V770000 October 24, 2016

Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured March 3, 2016 to March 21, 2016

In the event of a crash, the driver seatback frame could break and fail to restrain a seat occupant, increasing the risk of injury.

Fix: Kia will notify owners, and dealers will inspect the welds and replace the driver seatback frame, as necessary, free of charge. The recall began on December 9, 2016. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC140.
severe NHTSA 15V446000 July 14, 2015

Kia Motors America (Kia) is recalling certain model year 2016 Kia Sorento vehicles manufactured October 23, 2014, to December 10, 2014

If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.

Fix: Kia will notify owners, and dealers will replace the front passenger seat belt buckle cover, free of charge. The recall began on August 18, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC123.
View all 4 recalls →

Common questions

Is the 2016 Kia Sorento reliable?

It's got known weak points. With a reliability score of 5.8 out of 10 based on 1,229 owner complaints filed with NHTSA, the 2016 Kia Sorento has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2016 Kia Sorento?

On the NHTSA data, the 2016 Kia Sorento is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the powertrain was repaired or replaced. The record behind that call: 20 fire-related complaints and 3 crash-related complaints on the engine; Powertrain: 119 complaints, classified severe, failures cluster 27,093–97,000 mi; Body: 99 complaints, classified severe, failures cluster 30,000–62,500 mi; Reliability score 5.8/10 — around the segment average. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2016 Kia Sorento?

Based on NHTSA records, the most-reported issue is engine, with 545 complaints filed. Typical failure occurs around 89,414 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 89,414 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Sorento has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Kia Sorento?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,229 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Kia/Sorento. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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