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ProblemsByVin File / 2019-KIA-SORENTO NHTSA data synced 3 days ago
2019 · Kia

Kia Sorento problems

412 owner complaints and 1 active recall campaign on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2019 Sorento?
Avoid — the engine

The data says walk unless this exact vehicle has documented proof the engine was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

engine
115 reports · fails ~86,116 mi · avg $3,100
severe
electrical
62 reports · fails ~48,674 mi · avg $850
severe
powertrain
47 reports · fails ~22,415 mi · avg $2,500
moderate
body
33 reports · fails ~65,000 mi · avg $1,500
moderate
lighting
16 reports · fails ~28,003 mi · avg $250
moderate
cruise control
10 reports · fails ~35,000 mi · avg $600
severe
steering
10 reports · fails ~7,380 mi · avg $700
severe
visibility
8 reports · fails ~35,450 mi · avg $350
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2019 Sorento's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2019 Sorento?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2019 Sorento · engine
At 79,000, the engine started running very rough. I took it to the dealer. It’s got a cylinder that won’t fire. I have an extended warranty( big $!) but I’m getting the runaround from Kia. It’s been almost 3 weeks. They’re dragging their feet because they know these Theta II…
2019 Sorento · body
The Snow White Pearl Paint Color is peeling off my entire car, compromising the vehicle since the metal is no longer being protected. I took it into a KIA dealership and they acknowledged the paint defect but said they can’t do anything about it even though they know that there…
2019 Sorento · engine
The engine blew up. I have all of my oil change receipts and gave them to West Herr Kia, and per Kia West Herr, Kia denied covering the blown engine because the piston went through the engine with great force. This happened at approximately 110,000 miles. West Herr Kia quoted…
2019 Sorento · body
My 2019 Snow White KIA Sorento paint started peeling up on the driver side hood and wasn't caused by any type of damage. Took the vehicle to the local KIA dealership and was told that my 3 year 36000 mile warranty was expired and there was nothing they would do to correct this…
View all 412 owner complaints →
Had a problem with your 2019 Kia Sorento? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 23V639000 September 15, 2023

Kia America, Inc

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Fix: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Common questions

Is the 2019 Kia Sorento reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 412 owner complaints filed with NHTSA, the 2019 Kia Sorento is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2019 Kia Sorento?

On the NHTSA data, the 2019 Kia Sorento is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the engine was repaired or replaced. The record behind that call: 5 fire-related complaints on the engine; Electrical system: 62 complaints, classified severe, failures cluster 9,166–46,500 mi; Reliability score 7.0/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2019 Kia Sorento?

Based on NHTSA records, the most-reported issue is engine, with 115 complaints filed. Typical failure occurs around 86,116 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 86,116 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Sorento has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2019 Kia Sorento?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 412 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2019/Kia/Sorento. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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