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ProblemsByVin File / 2017-KIA-SORENTO NHTSA data synced 3 days ago
2017 · Kia

Kia Sorento problems

783 owners have filed defect reports on this one. That's not a small number. 2 active recall campaigns on file.

0 5 10
Reliability score
6.4 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
2
Severe
0
Moderate
Should you avoid this 2017 Sorento?
Avoid — the engine

The data says walk unless this exact vehicle has documented proof the engine was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

engine
305 reports · fails ~74,957 mi · avg $3,100
severe
steering
94 reports · fails ~36,104 mi · avg $700
moderate
lighting
92 reports · fails ~46,676 mi · avg $250
moderate
electrical
81 reports · fails ~51,224 mi · avg $850
moderate
powertrain
34 reports · fails ~70,148 mi · avg $2,500
severe
cruise control
14 reports · fails ~18,700 mi · avg $600
severe
body
12 reports · fails ~45,250 mi · avg $1,500
severe
brakes
12 reports · fails ~21,125 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2017 Sorento's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2017 Sorento?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2017 Sorento · engine Fire
Was driving down the street engine started to make loud noise and stalled coasted to a parking lot. Noticed smoke got out to find the engine engulfed in flames.
12/31/2020 · at 50,000 mi · NHTSA ODI #11385812.0 · see engine pattern →
2017 Sorento · steering
continuous issues with "sticky" or "notchy" steering. Steering is not smooth and almost caused several accidents.
2017 Sorento · engine
This car has been consuming oil at a crazy rate I have been to the dealer at least 20 times with them saying I need to do oil consumption tests which I thought was already done but the car is misfiring and all that can be done right now is to drive it until engine seizes my…
2017 Sorento · engine
I bought my Sorento new in 2017 and had been taking it in to the dealership for regular maintenance. It started drinking oil a few months ago and an in-warranty oil consumption test was done. It's still using a lot of oil AND now it has a bad cylinder and needs a new $5,000…
View all 783 owner complaints →
Had a problem with your 2017 Kia Sorento? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 2 of 2

severe NHTSA 16V862000 November 30, 2016

Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016

If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Fix: Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.
severe NHTSA 17V586000 September 21, 2017

Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3

If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.

Fix: Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.

Common questions

Is the 2017 Kia Sorento reliable?

It's got known weak points. With a reliability score of 6.4 out of 10 based on 783 owner complaints filed with NHTSA, the 2017 Kia Sorento has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2017 Kia Sorento?

On the NHTSA data, the 2017 Kia Sorento is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the engine was repaired or replaced. The record behind that call: 16 fire-related complaints on the engine; Powertrain: 34 complaints, classified severe, failures cluster 30,000–102,000 mi; Reliability score 6.4/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2017 Kia Sorento?

Based on NHTSA records, the most-reported issue is engine, with 305 complaints filed. Typical failure occurs around 74,957 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The engine is one of the costlier repair items. Average repair cost runs about $3,100 at an independent shop. Typical failure occurs around 74,957 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Sorento has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2017 Kia Sorento?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 783 complaints on file and the costliest repair averaging $3,100, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2017/Kia/Sorento. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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