Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
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The 2016 Mercedes-Benz Metris has 126 NHTSA owner complaints and 13 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2016 Mercedes-Benz Metris has 126 NHTSA owner complaints and 13 recalls on file (U.S. federal records, as of September 2026). The most-reported system is visibility at 20 complaints (~$350 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2016 Metris (this page) | 126 | 13 |
| 2017 Metris | 29 | 14 |
| 2018 Metris | 28 | 10 |
| 2019 Metris | 0 | 12 |
Below average for the segment. Multiple systems have recurring complaints.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: engine is flagged severe on this model . Inspect it closely on a test drive.
Run the VIN from the listing — 13 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.0/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →The right side of the vehicle has a terrible blind spot.no matter how diligently you look in the passenger mirror and over your right shoulder there is an area that is blind to the driver. This is due to the passenger side mirror being too small and not convex. It is not written…
Takata recall very disappointed with vision from the exterior mirrors cant see anything out of them. I have the van a week nearly got in 5 accidents trying to get into my right lane I have never had this problem in any other car or van this problem needs fix before somebody…
Gasoline smell noticed in and around vehicle after 5 minutes while idling cold. After driving approximately 10 minutes gasoline smell increased inside vehicle to the extent that vehicle had to be stopped, windows rolled down and fumes dissipated. Repeated twice while returning…
Mercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
It's got known weak points. With a reliability score of 5.0 out of 10 based on 126 owner complaints filed with NHTSA, the 2016 Mercedes-Benz Metris has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2016 Mercedes-Benz Metris is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 5.0/10 — around the segment average; 13 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the visibility first — it's the most-reported issue on this model, with 20 owner complaints filed. Average repair cost runs about $350 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 5.0 out of 10 on our NHTSA-based read of 126 owner complaints. The main thing to watch is visibility. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is visibility, with 20 complaints filed. Average repair cost runs about $350 at an independent shop.
The visibility is one of the costlier repair items. Average repair cost runs about $350 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 126 complaints on file and the costliest repair averaging $350, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.