Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.
Couldn't find that VIN. Check the digits and try again.
ProblemsByVinFile / 2016-MERCEDES-BENZ-METRISNHTSA data synced 4 days ago
Mercedes-Benz
2016 Mercedes-Benz Metris problems
The 2016 Mercedes-Benz Metris has 126 NHTSA owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2016 Mercedes-Benz Metris has 126 NHTSA owner complaints and 3 recalls on file (U.S. federal records, as of July 2026). The most-reported system is visibility at 20 complaints, typically surfacing around 9,090 miles (~$350 to repair). Source: NHTSA Office of Defects Investigation.
Mercedes-Benz Metris owner complaints by model year
Solid reliability overall. Common issues are concentrated in a few systems.
0
Critical
3
Severe
0
Moderate
Should you avoid this 2016 Metris?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 7.0/10 — around the segment average
3 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
Buying a used 2016 Mercedes-Benz Metris? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
visibility — 20 owner reports
· tends to show around 9,090 mi · ~$350 to fix
tires — 14 owner reports
· tends to show around 47,000 mi · ~$150 to fix
engine — 13 owner reports
· tends to show around 64,200 mi · ~$3,100 to fix
electrical — 10 owner reports
· tends to show around 20,200 mi · ~$850 to fix
⚠ The one to take seriously: engine is flagged
severe on this model
, showing up around 64,200 mi.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 3 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 7.0/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
Embed this reliability snapshot
Free to use on your site, post, or video — just keep the "Source" credit line below the chart. Preview the widget →
What owners are saying
recent NHTSA-filed complaints · verbatim
2016 Metris· visibility
The right side of the vehicle has a terrible blind spot.no matter how diligently you look in the passenger mirror and over your right shoulder there is an area that is blind to the driver. This is due to the passenger side mirror being too small and not convex. It is not written…
Takata recall very disappointed with vision from the exterior mirrors cant see anything out of them. I have the van a week nearly got in 5 accidents trying to get into my right lane I have never had this problem in any other car or van this problem needs fix before somebody…
Gasoline smell noticed in and around vehicle after 5 minutes while idling cold. After driving approximately 10 minutes gasoline smell increased inside vehicle to the extent that vehicle had to be stopped, windows rolled down and fumes dissipated. Repeated twice while returning…
Mercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more…
Had a problem with your 2016 Mercedes-Benz Metris?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Fix: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Fix: DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Fix: DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Common questions
Is the 2016 Mercedes-Benz Metris reliable?
Mostly yes. With a reliability score of 7.0 out of 10 based on 126 owner complaints filed with NHTSA, the 2016 Mercedes-Benz Metris is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.
Should you avoid the 2016 Mercedes-Benz Metris?
The 2016 Mercedes-Benz Metris is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.0/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2016 Mercedes-Benz Metris?
Inspect the visibility first — it's the most-reported issue on this model, with 20 owner complaints filed. Typical failure occurs around 9,090 miles. Average repair cost runs about $350 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2016 Mercedes-Benz Metris a good used car to buy?
It scores 7.0 out of 10 on our NHTSA-based read of 126 owner complaints. The main thing to watch is visibility. Typical failure occurs around 9,090 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2016 Mercedes-Benz Metris?
Based on NHTSA records, the most-reported issue is visibility, with 20 complaints filed. Typical failure occurs around 9,090 miles. Average repair cost runs about $350 at an independent shop.
What's the most expensive thing that goes wrong?
The visibility is one of the costlier repair items. Average repair cost runs about $350 at an independent shop. Typical failure occurs around 9,090 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mercedes-Benz Metris has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2016 Mercedes-Benz Metris?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 126 complaints on file and the costliest repair averaging $350, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 4 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Mercedes-Benz/Metris.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we
may earn a commission if you complete a quote or purchase.
