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ProblemsByVin File / 2016-MERCEDES-BENZ-METRIS NHTSA data synced 8 hours ago
2016 · Mercedes-Benz

Mercedes-Benz Metris problems

126 owner complaints and 3 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.

0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
3
Severe
0
Moderate
Should you avoid this 2016 Metris?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 6 categories with 3+ complaints

visibility
20 reports · fails ~9,090 mi · avg $350
moderate
tires
14 reports · fails ~47,000 mi · avg $150
moderate
engine
13 reports · fails ~64,200 mi · avg $3,100
severe
electrical
10 reports · fails ~20,200 mi · avg $850
severe
steering
9 reports · fails ~72,800 mi · avg $700
moderate
wheels
5 reports · fails ~12,000 mi · avg $400
moderate
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 Metris's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2016 Metris?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Metris · visibility
The right side of the vehicle has a terrible blind spot.no matter how diligently you look in the passenger mirror and over your right shoulder there is an area that is blind to the driver. This is due to the passenger side mirror being too small and not convex. It is not written…
2016 Metris · visibility
Takata recall very disappointed with vision from the exterior mirrors cant see anything out of them. I have the van a week nearly got in 5 accidents trying to get into my right lane I have never had this problem in any other car or van this problem needs fix before somebody…
2016 Metris · fuel system
Gasoline smell noticed in and around vehicle after 5 minutes while idling cold. After driving approximately 10 minutes gasoline smell increased inside vehicle to the extent that vehicle had to be stopped, windows rolled down and fumes dissipated. Repeated twice while returning…
12/18/2016 · at 9,700 mi · NHTSA ODI #10936026.0
2016 Metris · wheels
Mercedes knew in 2018 there was a problem with weighing loading. On Sept 7 I received a recall notice. Now almost 3 month later they still have no fix. At this time my vehicle is in my mind unsafe to drive due to excessive tire wear on the fron end. Don't want to purchase 2 more…
View all 126 owner complaints →
Had a problem with your 2016 Mercedes-Benz Metris? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 3

severe NHTSA 16V342000 May 24, 2016

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015

The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.

Fix: DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
severe NHTSA 17V272000 April 21, 2017

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Fix: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
severe NHTSA 17V244000 April 10, 2017

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles

If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Fix: DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.

Common questions

Is the 2016 Mercedes-Benz Metris reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 126 owner complaints filed with NHTSA, the 2016 Mercedes-Benz Metris is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

Should you avoid the 2016 Mercedes-Benz Metris?

The 2016 Mercedes-Benz Metris is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 7.0/10 — around the segment average; 3 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2016 Mercedes-Benz Metris?

Based on NHTSA records, the most-reported issue is visibility, with 20 complaints filed. Typical failure occurs around 9,090 miles. Average repair cost runs about $350 at an independent shop.

What's the most expensive thing that goes wrong?

The visibility is one of the costlier repair items. Average repair cost runs about $350 at an independent shop. Typical failure occurs around 9,090 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz Metris has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Mercedes-Benz Metris?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 126 complaints on file and the costliest repair averaging $350, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Mercedes-Benz/Metris. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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