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ProblemsByVin File / 2016-MERCEDES-BENZ-METRIS
2016 · mercedes-benz

mercedes-benz Metris problems

3 safety recalls. 125 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
7.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

0
Critical
3
Severe
0
Moderate

Top trouble spots 6 categories with 3+ complaints

visibility
20 reports · avg $350
moderate
engine
13 reports · avg $3,100
severe
tires
13 reports · avg $150
moderate
electrical
10 reports · avg $850
severe
steering
9 reports · avg $700
moderate
wheels
5 reports · avg $400
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Metris · visibility
THE RIGHT SIDE OF THE VEHICLE HAS A TERRIBLE BLIND SPOT.NO MATTER HOW DILIGENTLY YOU LOOK IN THE PASSENGER MIRROR AND OVER YOUR RIGHT SHOULDER THERE IS AN AREA THAT IS BLIND TO THE DRIVER. THIS IS DUE TO THE PASSENGER SIDE MIRROR BEING TOO SMALL AND NOT CONVEX. IT IS NOT WRITTEN…
12/30/2016 · NHTSA ODI #10938679.0
2016 Metris · other
IF A VEHICLE IS IN THE DRIVER'S BLIND SPOT, BUT THE BSM SYSTEM DOES NOT WARN THE DRIVER, THERE WOULD BE AN INCREASED RISK OF A CRASH.
12/28/2017 · NHTSA ODI #11057076.0
2016 Metris · visibility
TAKATA RECALL VERY DISAPPOINTED WITH VISION FROM THE EXTERIOR MIRRORS CANT SEE ANYTHING OUT OF THEM. I HAVE THE VAN A WEEK NEARLY GOT IN 5 ACCIDENTS TRYING TO GET INTO MY RIGHT LANE I HAVE NEVER HAD THIS PROBLEM IN ANY OTHER CAR OR VAN THIS PROBLEM NEEDS FIX BEFORE SOMEBODY…
12/28/2016 · NHTSA ODI #10937785.0
2016 Metris · other
The fuel line is leaking again. I have had this replaced three times already. Once under warranty and twice out-of-pocket. Why wasn't the MY2016 included in the recall? The raw fuel smell permeates the cabin and is nauseating. This is a safety issue were something needs to be…
12/20/2024 · NHTSA ODI #11631728.0

Estimate your repair exposure

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Active recalls showing 3 of 3

severe NHTSA 16V342000 24/05/2016

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015

The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.

Fix: DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
severe NHTSA 17V272000 21/04/2017

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Fix: DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
severe NHTSA 17V244000 10/04/2017

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles

If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

Fix: DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-762-8267.

Common questions

Is the 2016 Mercedes-Benz Metris reliable?

Mostly yes. With a reliability score of 7.0 out of 10 based on 125 owner complaints filed with NHTSA, the 2016 Mercedes-Benz Metris is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2016 Mercedes-Benz Metris?

Based on NHTSA records, the most-reported issue is visibility, with 20 complaints filed. Average repair cost runs about $350 at an independent shop.

What's the most expensive thing that goes wrong?

The visibility is one of the costlier repair items. Average repair cost runs about $350 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz Metris has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Mercedes-Benz Metris?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 125 complaints on file and the costliest repair averaging $350, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 13 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with mercedes-benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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