Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles
A control arm separation could increase the risk of a crash.
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The 2018 Chrysler Pacifica has 825 NHTSA owner complaints on file — not a small number. 4 active recall campaigns.
The 2018 Chrysler Pacifica has 825 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of July 2026). The most-reported system is electrical at 196 complaints, typically surfacing around 27,231 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2017 Pacifica | 1,484 | 4 |
| 2018 Pacifica (this page) | 825 | 4 |
| 2019 Pacifica | 338 | 2 |
| 2020 Pacifica | 162 | 0 |
| 2021 Pacifica | 350 | 0 |
Average for the segment. Some recurring trouble spots worth knowing about.
The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2018 Chrysler Pacifica VAN FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model , showing up around 27,231 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.0/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
The steering becomes stiff or seems to get stuck when between 10 or 11 o'clock position. It appears to be slowly deteriorating. It has not been reported yet and no warning lights showing. It does not yet stop the vehicle from being in control. It has been noticed over last year…
The car shifts really hard going into 2nd gear, it feels like I've been rear-ended. It is awful. Also sometimes it loses power then accelerates on its own. Both issues are safety issues. this happens several times a weeks for the last 3 years.
Vehicle was at red light when started to smell something burning then smoke from the hood and vents inside the van. Then when the hood is popped tithe flames got worse. The fire started on the right rear side of engine compartment around the radiator reservoir.
While driving on the freeway, the van suddenly started to ‘drag’ and alarm that the start/stop system was unavailable. I was barely able to pull off the freeway before the van completely stopped moving and would not start up again.
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A control arm separation could increase the risk of a crash.
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. PE25009 on NHTSA →
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ24004 on NHTSA →
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ24001 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 6.0 out of 10 based on 825 owner complaints filed with NHTSA, the 2018 Chrysler Pacifica has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
On the NHTSA data, the 2018 Chrysler Pacifica is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced. The record behind that call: 7 fire-related complaints and 4 crash-related complaints on the electrical system; Steering: 149 complaints, classified severe, failures cluster 7,950–55,000 mi; Reliability score 6.0/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 196 owner complaints filed. Typical failure occurs around 27,231 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 6.0 out of 10 on our NHTSA-based read of 825 owner complaints. The main thing to watch is electrical. Typical failure occurs around 27,231 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 196 complaints filed. Typical failure occurs around 27,231 miles. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 27,231 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 825 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.