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330 owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, what a working mechanic would actually do about it.
Average for the segment. Some recurring trouble spots worth knowing about.
Repair exposure runs above average — only with money set aside and eyes open.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
While driving a message appeared on the dash "SERVICE CHARGING SYSTEM" and vehicle doesn't even accelerate(we stay in Des Moines and visited my cousin in Dallas,TX, this is where this issue happened). Luckily I was on local road I was able to pull off, what would be the…
This Pacifica shifted hard from 1st to 2nd gear about a month ago. We were driving 75 mph and then the vehicle lost all power on the interstate. Had to shut the car off and turn it back on before I continue on my way.
The following has happened twice. Once with me and once with my wife. The van is in reverse. My foot is on the brake. I am getting ready to reverse the van to get out of a parking space. Suddenly, the van lurches forward when I take my foot off the brake. The lurch is not soft…
The 2019 Chrysler Pacifica limited with 3.6l Pentastar engine had a check engine light come around 90,000 miles. The vehicle would suddenly lose acceleration power without warning, especially while getting onto the freeway. It was found that there is a known issue with the 3.2…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
The lingering rearview image can distract the driver, increasing the risk of a crash.
A loss of power steering assist or a stall can increase the risk of crash.
NHTSA has an open defect investigation covering this vehicle — the step that can precede a recall, not a finding of fault. RQ24004 on NHTSA →
How NHTSA investigations work, and what's open now →
It's got known weak points. With a reliability score of 6.8 out of 10 based on 330 owner complaints filed with NHTSA, the 2019 Chrysler Pacifica has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2019 Chrysler Pacifica is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Electrical system: 77 complaints, classified severe, failures cluster 13,860–48,000 mi; Brakes: 40 complaints, classified severe, failures cluster 12,500–44,000 mi; Reliability score 6.8/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Based on NHTSA records, the most-reported issue is electrical, with 77 complaints filed. Typical failure occurs around 28,459 miles. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 28,459 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 330 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.